Neeraj Sharma

About

Senior engineering/technology leader with experience driving board-backed, multi-year platform transformations in retail commerce (American Eagle) and scaling ML/product delivery platforms at Amazon Alexa. Known for data-driven build-vs-buy decisions, org scaling (6→80), and measurable outcomes including 98.5%→99.9% uptime, 234 experiments generating ~$200M revenue lift, and increasing delivery velocity from 1.5 to 30 features/week while transitioning to DNN/large-model architectures.

Experience

Education

Key Strengths

• Defined and executed multi-year enterprise commerce transformation roadmap aligned to business growth (international expansion, personalization, omnichannel)
• Secured board and executive buy-in using data-driven evaluation framework and financial model; obtained multi-year funding with external (BCG) review
• Improved reliability from 98.5% to 99.9% uptime for core services; tracked latency/TTFB improvements
• Scaled experimentation from 6 to 234 experiments across digital/stores/mobile, attributing ~$200M revenue growth and ~2% overall conversion lift (7% in men’s segment)
• Scaled engineering org from 6 to 80 at Alexa; implemented OKRs, operating mechanisms, and strong SDLC practices to maintain alignment
• Led major platform architecture enabling velocity increase from 1.5 to 30 features/week while transitioning to DNNs/large models
• Built scalable ML/workflow platform with declarative workflows, lineage tracking, containerized stateless workers, and domain-decoupled evaluation; supported personalization for 300M users and 500K developers