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Rick Desrosiers
Executive IT Director and CISO specializing in regulated gaming and enterprise infrastructure
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About
Early ING Direct (2001) IT leader responsible for network communication architecture in a Cisco-based environment, building secure, always-on infrastructure for one of the early pioneers of online banking. Strong blend of security/compliance depth (EFTA, GLBA, AML) and operational improvement skills (KPIs, process mapping, cross-functional redesign), with an executive-facing communication style geared toward influencing budget and strategy.
Experience
Education
Key Strengths
- Built and managed secure, compliant network architecture for early online banking (ING Direct, 2001)
- Deep understanding of financial services security and regulatory requirements (EFTA, GLBA, AML)
- Designs reliable, resilient, scalable 24/7 infrastructure
- Structured approach to diagnosing inefficiencies (KPIs, data collection, staff interviews, customer feedback)
- End-to-end process improvement method (process mapping, root cause analysis, cross-department solution design, monitoring)
- Translates technical concepts into layman terms to influence peer executives on CapEx/OpEx decisions
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