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Soumitro Chatterjee

Director-level Product Leader specializing in FinTech, SaaS, and digital growth

Wells FargoInstitution of Electronics and Telecommunication EngineersNew Jersey, USA17 Years ExperienceDirector Level

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About

Senior product leader with experience across Times Internet, Mudah.my, Wells Fargo, and delivery/logistics products, spanning SaaS, marketplace, fintech, and AI-enabled platforms. Stands out for building products end-to-end with strong commercial outcomes, including a multi-channel engagement platform that became a new SaaS revenue stream and AI features that improved marketplace liquidity while keeping humans in control.

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Key Strengths

  • Led end-to-end build of SendPal multi-channel customer engagement platform
  • Phased roadmap execution across strategy, engineering, design, GTM, and business outcomes
  • Strong cross-functional alignment across business, engineering, design, compliance, and operations
  • AI product leadership in NLP, computer vision, and predictive ML for seller listing optimization
  • Human-centered AI judgment that preserves user control while improving outcomes
  • UX simplification that materially improved conversion and adoption
  • Built scalable products handling millions of messages monthly
  • Delivered measurable business impact: 30-40% communication cost reduction
  • Drove 2x engagement through targeted campaigns
  • Improved campaign execution speed by 60%+
  • Increased listing quality by 25%+ and inquiries by 15-20%
  • Mentored PMs and led distributed cross-functional teams with stronger ownership and execution

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Experience

GenAI Product LeaderWells Fargo · Oct 2025 – Present
Sr. Product ConsultantMudah.my · Oct 2024 – Jul 2025freelance
Chief Manager (Product & Tech)Times Internet · May 2015 – Jul 2024
Product & QADeliverPlus Logistics · Aug 2011 – May 2015
Assistant Technical SpecialistRMS · Aug 2009 – Aug 2011
Test SpecialistIBM · Jul 2009 – Aug 2009
Testing ExecutiveIntelenet · Sep 2007 – Oct 2008

Education

Institution of Electronics and Telecommunication Engineersbachelor, Computer Science
Indian Institute of Management Kozhikodemaster, Finance, General

Languages

English

Certifications

CSPO

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Soumitro ChatterjeeDirector-level Product Leader specializing in FinTech, SaaS, and digital growth