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Stella Zeng
Mid-Level Product Designer specializing in AI-powered UX and accessibility
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About
Product designer focused on complex, rules-heavy workflows, with recent end-to-end ownership of Casehero.ai (AI-assisted tooling for immigration lawyers) including interaction model, visual language, and a reusable design system. Uses deep field research (shadowing, live sessions) to simplify overwhelming experiences and reports ~70% reduction in manual effort/time after redesigns; also has accessibility-focused work on Captify for deaf and hard-of-hearing users.
Experience
Education
Key Strengths
- Designed and shipped end-to-end legal workflow product (Casehero.ai) including interaction model, visual language, and design system
- Reduced manual effort/task time by ~70% through guided, stage-based flows and progressive disclosure
- Strong user research practice (interviews, shadowing, real-environment observation) translating complex workflows into intuitive UX
- Effective design-engineering collaboration via reusable components, documented behaviors, and early feasibility reviews
- Accessibility-driven design informed by field insights (deaf/hard-of-hearing users) leading to high-contrast, glanceable real-time UI
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