Usama Khan

About

Product and engineering leader with experience spanning Mozilla, CDW, Interac, and EdTech, including launching Firefox Translations as a privacy-preserving on-device AI feature that reached 1M+ DAU in four weeks. Has also driven $21M in quarterly revenue through AI-powered enterprise device refresh programs and managed 3 cross-functional teams across product, design, QA, and engineering. Brings a distinctive mix of AI product execution, security/identity experience, and a human-centered mission orientation shaped by EdTech work and a Master's in Technology and Social Change.

Key Strengths

• Led Firefox Translations from 0 to launch across engineering, design, ML, and community teams
• Built privacy-preserving on-device translation experience aligned to Mozilla's core values
• Scaled Firefox Translations to 1M+ DAU in 4 weeks
• Drove retention impact with browser features, retaining ~15% of users at risk of switching
• Strong AI product execution using OpenAI/GPT-5 for enterprise device data enrichment
• Generated $21M in quarterly revenue through AI-powered enterprise device refresh programs
• Managed product trade-offs between recommendation quality and front-end performance
• Improved conversion by 23% through fallback recommendation logic tied to merchandising data
• Security-focused product judgment in CIAM for financial institutions with limited MFA capability
• Delivered high-reliability secure access experiences meeting 99.99% SLA
• Effective stakeholder alignment through discovery, constraint communication, and practical path-forward proposals
• People leadership across 3 cross-functional product teams
• Directly managed 24 contributors across product, design, QA, and engineering
• Consistently achieved Program Increment objectives across teams
• Combines EdTech experience with human-centered AI perspective and user empathy

Experience

Education

Skills

Languages