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Usama Khan

Director-level Product Leader specializing in platform, AI, and SaaS growth

InteracLund UniversityCanada15 Years ExperienceDirector Level

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About

Product and engineering leader with experience spanning Mozilla, CDW, Interac, and EdTech, including launching Firefox Translations as a privacy-preserving on-device AI feature that reached 1M+ DAU in four weeks. Has also driven $21M in quarterly revenue through AI-powered enterprise device refresh programs and managed 3 cross-functional teams across product, design, QA, and engineering. Brings a distinctive mix of AI product execution, security/identity experience, and a human-centered mission orientation shaped by EdTech work and a Master's in Technology and Social Change.

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Key Strengths

  • Led Firefox Translations from 0 to launch across engineering, design, ML, and community teams
  • Built privacy-preserving on-device translation experience aligned to Mozilla's core values
  • Scaled Firefox Translations to 1M+ DAU in 4 weeks
  • Drove retention impact with browser features, retaining ~15% of users at risk of switching
  • Strong AI product execution using OpenAI/GPT-5 for enterprise device data enrichment
  • Generated $21M in quarterly revenue through AI-powered enterprise device refresh programs
  • Managed product trade-offs between recommendation quality and front-end performance
  • Improved conversion by 23% through fallback recommendation logic tied to merchandising data
  • Security-focused product judgment in CIAM for financial institutions with limited MFA capability
  • Delivered high-reliability secure access experiences meeting 99.99% SLA
  • Effective stakeholder alignment through discovery, constraint communication, and practical path-forward proposals
  • People leadership across 3 cross-functional product teams
  • Directly managed 24 contributors across product, design, QA, and engineering
  • Consistently achieved Program Increment objectives across teams
  • Combines EdTech experience with human-centered AI perspective and user empathy

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Experience

Product Leader, Platform SolutionsInterac · Jan 2025 – Present
Product LeaderCDW · Jan 2024 – Jan 2025
Senior Staff Product ManagerMozilla · Jan 2023 – Jan 2024
Lead Product ManagerZoom · Jan 2022 – Jan 2023
Head of ProductStage TEN · Jan 2021 – Jan 2022
Senior Product ManagerHopin · Jan 2020 – Jan 2021
Product ManagerMindBeacon · Jan 2019 – Jan 2020
Product Management ConsultantFreelance · Jan 2015 – Jan 2019freelance
Founder & Product LeadMeriTaleem.com · Jan 2011 – Jan 2016

Education

Lund Universitymaster, Technology & Social Change (2016)
National University of Sciences and Technology (Pakistan)bachelor, Information Systems Engineering (2011)

Languages

English

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Connect with Usama

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Typically responds within 24 hours

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Hire with Reval

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Usama KhanDirector-level Product Leader specializing in platform, AI, and SaaS growth