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Yuyin Sun
Mid-level Product Designer specializing in AI agent UX and B2B SaaS platforms
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About
Product designer at Felixphere working on a pivot from a SaaS marketplace to a SaaS management platform, designing end-to-end SaaS integrations and an AI concierge/agent experience. Drove a strategic shift from complex custom connectors to standardized connectors through user research and prototyping, aligning executives and reducing development effort; also shipped user-informed features like a contract/payment calendar to reduce operational friction for customers.
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Key Strengths
- End-to-end product/system design for complex SaaS workflows
- Translating technical integration complexity into intuitive UX for non-technical admins
- Uses user interviews and competitor research to drive product direction
- Prototyping to influence strategy (shift from custom to standardized connectors) and reduce development time
- Strong cross-functional collaboration with PMs, engineers, and ML teams to capture constraints/edge cases
- Designing safeguards for high-risk actions (edge cases, latency considerations, accidental deletion prevention)
- Builds and QA’s design systems with front-end engineers to ensure design fidelity
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