Vetted Authentication Professionals

“Built and deployed an AI receptionist product for field-service businesses (HVAC/electrician), including real-time Jobber scheduling integrations and Twilio-based calling. Combines hands-on customer/operator shadowing with strong production engineering (queueing to handle API limits, rigorous testing/mocking, mirrored prod environment) and cross-layer troubleshooting, driving user adoption through review/override workflows.”

“Hands-on engineering manager at a marketing company leading a highly senior, distributed team (10 direct reports) while personally coding ~60–70% and owning end-to-end architecture across three interconnected products. Built agentic CRM automation and a reinforcement-learning-driven distribution layer for channel spend/bidding, with a strong focus on scalable design and observability (Prometheus/APM/logging) enabling frequent releases and few production incidents.”

“Built and deployed a production chatbot on osvaldocalles.com and iterated through real-world LLM engineering issues: model quota/cost tradeoffs (migrating to Nova Pro), RAG accuracy via semantic chunking, AWS IAM/guardrail/security pitfalls, and Lambda/API Gateway streaming constraints (prefers JS for streaming layer). Experienced with agent orchestration using Strands SDK (AWS-focused) and LangGraph (Vercel/container deployments), plus evaluation pipelines using LLM-as-evaluator, dashboards, and staged model rollouts.”

“Engineering leader (12+ years Director, 17 years lead) focused on developer productivity and platform/framework work across Oracle, PlayStation, Workday, and CafePress. Notable for building distributed teams from scratch and delivering high-impact platform architecture—e.g., re-architected PlayStation’s upload pipeline to support 500GB–5TB submissions using browser-to-AWS chunked uploads with SNS/SQS and deduplication/resume support.”

“Backend/data engineer with strong AWS production experience spanning high-traffic FastAPI APIs (Postgres/Redis/Kafka) and serverless+container deployments (Lambda/ECS) managed via Terraform and CI/CD. Has built Glue-based data lake ETL (S3 Parquet, Athena/Redshift) with schema drift/data quality controls, modernized legacy batch systems via parallel-run parity validation, and demonstrated measurable SQL performance wins (60–90s down to 3–5s).”

“Graphics software engineer with academic robotics/HRI experience at Oregon State University under Dr. Heather Knight, leading a ROS+Python physical robot and Unity/C# VR system to study how motion/texture/collisions are perceived in VR (2 papers + thesis). Also built ROS-based Wizard-of-Oz TurtleBot study systems and multi-robot coordination experiments, plus industry experience with Docker/Kubeflow ML tooling and Azure DevOps CI/CD automation.”