Vetted Customer Segmentation Professionals

“Chief Quantum Officer working at the intersection of quantum and AI, motivated by market opportunities to safely accelerate AI adoption. Four-time CIO/CTO with global technical and business leadership experience, plus exposure to the startup funding ecosystem through Newchip (Austin-based accelerator) and fund advisory work with AFG Partners in Hong Kong.”

“LLM/agent workflow engineer with healthcare experience (CVS/CBS Health) who built and deployed a production call-insights platform using Azure OpenAI + LangChain/LangGraph, including sentiment and compliance checks. Demonstrates deep HIPAA/PHI handling (tenant-contained processing, redaction, RBAC/encryption/audit logging) and production rigor (testing, eval sets, validation/retries, autoscaling) to scale to thousands of transcripts.”

“Built and deployed a production Retrieval-Augmented Generation (RAG) platform in a healthcare setting to automate clinical documentation review and summarization, targeting near-real-time, explainable outputs. Emphasizes grounded generation to reduce hallucinations, latency optimizations (chunking/embedding reuse), and PHI-safe workflows with access controls, plus strong orchestration experience using Apache Airflow.”

“LLM engineer who built a production seller-support RAG system at eBay using hybrid retrieval (BM25 + Pinecone vectors) with Cohere reranking, LangGraph orchestration, and citation-grounded answers. Strong focus on reliability: semantic/structure-aware chunking, automated Ragas-based evaluation with nightly regressions, and production observability (LangSmith) plus drift monitoring (Arize). Also implemented a multi-agent fraud pipeline with AutoGen using JSON-schema contracts and explicit termination conditions.”

“At JP Morgan Chase, built and deployed a production LLM-powered RAG knowledge assistant to help fraud investigators and risk analysts quickly navigate regulatory updates and internal policies, reducing investigation delays and compliance risk. Strong focus on secure retrieval (RBAC filtering), reliability (layered testing + observability), and production constraints (latency/SLOs), with Airflow-orchestrated, auditable ML pipelines.”

“Built and deployed a production GenAI internal support agent at Bank of America (“Ask GPS/AskGPT”) using RAG on Azure, focused on reducing escalations and improving response quality for repetitive knowledge-based queries. Demonstrates strong production LLM engineering: custom LangChain orchestration, retrieval tuning to reduce hallucinations, rigorous offline/online evaluation, and model benchmarking with dynamic routing (e.g., GPT-4 vs Claude).”

“Built and deployed an LLM-powered analytics assistant enabling business users to ask questions in plain English and receive validated Spark SQL executed in Databricks, with a Streamlit/Flask UI. Addressed strict client schema-privacy constraints by implementing a RAG strategy and ultimately leveraging AWS Bedrock and fine-tuned reference docs. Also has production ML pipeline experience using Docker + Airflow and AWS (S3/ECS/EC2) for financial classification models.”

“Engineering leader/player-coach who led a high-stakes 0→1 in-house usage-based billing/rating platform to replace a third-party system, saving millions and protecting 30M+ in revenue. Deep experience in event-driven microservices on AWS (Lambda/SQS/DynamoDB), billing correctness, migrations, and incident response, while scaling teams through hiring, coaching, and lightweight execution processes.”

“Built and shipped a production LLM-powered healthcare support agent at UnitedHealthGroup, using LangChain + FAISS RAG on AWS SageMaker with CloudWatch monitoring and human-in-the-loop fallbacks for safety. Strong focus on reliability engineering (confidence gating, retries/timeouts, caching) and continuous evaluation loops; reported ~40% improvement in query resolution efficiency while reducing manual support workload.”

Bhumika Shah

Screened

Mid-level Product Manager specializing in data-driven product strategy and analytics

TX, USA3y exp

“Procurement/sourcing professional with hands-on experience selecting and rolling out an analytics dashboard vendor end-to-end—using stakeholder discovery, POCs, and a scoring matrix—then negotiating a ~26% cost reduction and waiving implementation fees. Also demonstrates strong trade compliance instincts by catching and correcting an incorrect tariff code that would have increased duties ~18%, and uses structured milestone/risk tracking (RAG) to keep OTD and approvals on track.”

“Analytics professional with experience spanning HSBC and the University of Buffalo, combining banking risk/portfolio analytics with reproducible Python and SQL reporting workflows. Stands out for cleaning complex multi-source data, standardizing business metrics across dashboards, and delivering measurable impact including an 80% reduction in manual reporting and an estimated GBP 1.2M profit contribution from scorecard redevelopment.”

“Analytics-focused candidate with hands-on experience using SQL, Python, and Power BI to turn fragmented event and user data into reliable reporting layers, automated workflows, and stakeholder-facing dashboards. They appear strongest in product/growth analytics, especially funnel, conversion, retention, and user behavior analysis, with clear examples of driving product improvements through metric design, segmentation, and ongoing monitoring.”

“Built and deployed a production LLM-powered RAG assistant for semiconductor manufacturing failure analysis, reducing engineer triage effort by grounding outputs in retrieved evidence and gating responses with SPC + ML signals (LSTM anomaly scores, XGBoost probabilities). Experienced with LangChain/LangGraph to ship reliable, observable multi-step agents with branching/fallback logic, and evaluates impact using both technical metrics and business KPIs like mean time to triage and downtime reduction.”

“Customer-facing technical professional experienced in productionizing complex systems (including LLM/agentic workflows) and high-volume cloud data pipelines. Built and hardened a near-real-time data extraction/caching solution that significantly reduced latency and became a reusable pattern for other enterprise use cases; also runs developer demos/workshops with hands-on test environments and has driven 30–50% latency improvements.”

“Built and deployed a production LLM/RAG chatbot at Wells Fargo for securely querying regulated financial and compliance documents, emphasizing low hallucination rates, explainability, and strict governance. Experienced with LangChain multi-agent orchestration plus Airflow/Prefect pipelines for ingestion, embeddings, evaluation, and retraining, and partnered closely with compliance/operations to drive adoption through demos and feedback-driven retrieval rules.”

“Data engineer with experience at Sony and Walmart building high-volume, near-real-time analytics and ingestion systems. Has owned end-to-end pipelines from Kafka/Spark streaming through S3/Parquet and Redshift/Looker, emphasizing data quality (Great Expectations), observability (CloudWatch/Azure Monitor), and reliability (Airflow SLAs, retries, checkpointing), including measurable performance and latency improvements.”

Harmeet Singh

Screened

Senior Game Economy & LiveOps Manager specializing in monetization and progression systems

Remote, Canada9y exp

“Game economy/progression designer for PGA titles who owned equipment and attribute progression plus virtual currency sources/sinks end-to-end. Uses quantitative modeling and telemetry (wallet balances, spending ratios) to tune supply/pricing and hit segment-specific business targets (e.g., conversion and completion-rate goals), and aligns stakeholders via KPI-lift projections and tradeoff-driven presentations.”

“Healthcare analytics professional with experience at UnitedHealth Group, focused on turning messy claims, eligibility, and provider data into clean reporting datasets and Power BI dashboards. Combines SQL and Python automation with strong stakeholder alignment around KPI definitions, helping operations teams improve claim turnaround visibility and cost efficiency.”

“Built and deployed a production LLM/RAG clinical decision support system that enables real-time semantic search over unstructured EHR notes and delivers patient risk insights. Strong in healthcare-grade MLOps and compliance (HIPAA, PHI handling, encryption, RBAC, audit logs) and scaled embedding/retrieval pipelines using Spark/Databricks and Airflow. Partnered with clinicians via Power BI dashboards and explainability, contributing to an 18% reduction in patient readmissions.”

“AI/LLM engineer with production experience at Charles Schwab building a RAG-based assistant to help 5,000+ reps answer complex financial policy questions. Implemented a multi-layer anti-hallucination approach (GNN-driven ontology/graph retrieval + citation-only answers) and compliance-focused guardrails (Azure AI Content Safety) in partnership with audit/compliance stakeholders.”

“Data/ML practitioner with experience applying NLP and classical ML to large-scale customer data (2B+ records) for segmentation, prediction, and survey-text classification, delivering measurable business impact (~18% engagement efficiency). Has hands-on entity resolution across multi-source datasets and has built embedding-based semantic search using SentenceBERT + a vector database with domain fine-tuning (~20% relevance improvement), plus production workflow experience with Spark/Airflow and cloud tooling (AWS/Azure).”

“GenAI/LLM engineer who architected and deployed a production RAG “research assistant” for JPMorgan Chase’s regulatory compliance team, focused on safety-critical behavior (mandatory citations, refusal when evidence is missing). Deep hands-on experience with LlamaIndex, Pinecone, Hugging Face embeddings, LangGraph agent workflows, and metric-driven evaluation (golden sets, TruLens), including a reported 28% relevancy lift via cross-encoder re-ranking.”

Harshavardhan Reddy

Screened

Mid-level AI/ML Data Scientist specializing in NLP, computer vision, and risk analytics

Albany, NY5y exp

“ML/AI engineer with Capital One experience building production-grade customer segmentation and fraud detection systems combining NLP (transformers) and anomaly detection. Strong MLOps and orchestration background (PySpark ETL, MLflow, Airflow, Docker/Kubernetes, Azure ML) with real-time monitoring/alerting and performance optimizations like quantization and caching, plus proven ability to deliver business-facing insights through Power BI/Tableau for marketing stakeholders.”

SaiTeja Alavala

Screened

Mid-level AI/ML Engineer specializing in risk, fraud detection, and Generative AI

Lawrenceville, NJ4y exp

“Built and deployed an LLM-powered RAG document intelligence/search platform for banking risk & compliance teams, emphasizing sensitive-data handling, traceability, and conservative fallback logic to minimize hallucinations; deployed via Docker/REST on AWS and cut manual review effort by 35%. Also partnered with TD Bank marketing to deliver an AI customer segmentation solution that improved targeted campaign engagement by 18%.”