Vetted ServiceNow Professionals

“Senior engineer with experience at Micro Focus/HPE (now OpenText) supporting enterprise customers on monitoring platform deployments, upgrades, and ongoing product use. Brings hands-on expertise in operations agents, agentless integrations, security-related upgrade troubleshooting, and cross-functional escalation with engineering to keep customer environments stable and successful.”

“Backend engineer experienced in evolving high-scale legacy on-prem systems into cloud-native, event-driven microservices on AWS/Kubernetes (noted peak traffic ~1.5M QPS). Strong focus on reliability engineering and operational excellence—SLO-driven observability, GitOps/canary rollouts, chaos testing, and preventing cascading failures (e.g., retry-storm mitigation).”

“Built and owned a Python/FastAPI backend for a custom translation service used in a showroom application, integrating DynamoDB and connecting the service to a SPA/Next.js frontend. Has exposure to Kubernetes-based deployments and GitHub Actions CI/CD, and contributed to planning an on-prem to cloud/SaaS migration at Sherwin-Williams by gathering requirements across multiple plants/factories.”

“Data engineer who has owned high-volume production pipelines end-to-end (200–300 GB/day) on AWS, implementing strong data quality/observability and achieving 99.9% reliability while cutting data issues ~33%. Also built a large-scale external data collection system ingesting millions of records/day with anti-bot/rate-limit handling and backfill tooling, and shipped a versioned REST service exposing curated Snowflake data to downstream teams.”

“Operations/IT leader who has supported venture capital firms by rebuilding and consolidating their tech stacks and improving internal technology usage through training. Previously served as VP of Operations/IT at a VC (AlliedUP), owning IT plus HR and payroll and communicating tech improvements to investors; motivated to found a company and committed to entrepreneurship.”