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Charlotte Wood
Senior Project Manager specializing in ERP and healthcare IT delivery
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About
Enterprise implementation leader with hands-on experience spanning Epic healthcare systems, Infor Lawson/CloudSuite ERP, Banner Ellucian, and custom SaaS platforms across healthcare, tribal governments, and higher education. Particularly strong in end-to-end delivery, cross-functional requirements leadership, rigorous documentation, and guiding organizations from legacy customizations toward SaaS-standard future-state processes.
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Key Strengths
- Led large-scale enterprise implementations across Epic and Infor ERP environments
- Owns delivery from discovery through go-live and project closure
- Strong cross-functional workshop facilitation with Finance, HR, Payroll, IT, and executives
- Deep implementation documentation discipline with traceable audit trails
- Experienced in replacing legacy customizations with SaaS out-of-the-box functionality
- Structured UAT and defect triage management with dashboards, ownership, and retesting controls
- Complex data conversion leadership under tight timelines
- Multi-industry implementation experience across healthcare, tribal government, higher education, and enterprise ERP
Reference Highlights
- sharp and engaged
- strong problem-solver
- takes charge of projects
- able to influence others
- nice and caring
- phenomenal ownership
- proactive support
- strong project manager
- keeps projects moving to completion
- excellent facilitator
- simplifies complex processes
- keeps stakeholders engaged
- solution-oriented
- successful decision-making leadership
- strong at clarifying requirements
- analyzes process gaps effectively
- understands regulatory requirements
- educates stakeholders well
- thorough documentation
- strong communicator
- keeps teams informed on status
- ran projects from inception to closure
- managed resources and budget
- strong cross-functional coordination
- effective communication of goals and team expectations
- organized efficient communication channels
- helped identify workflow errors and owners
- drove clinical staff participation in UAT
- ensured clear sign-off on deliverables
- produced useful project documentation
- disciplined cadence with standups and follow-up emails
Charlotte's references speak for themselves. Let us connect you.
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