.png){kind=logo}
Vetted Troubleshooting Professionals
Pre-screened and vetted.
Satya Kumar Itekela
Senior Frontend Engineer specializing in high-performance React/Next.js web apps
“Frontend engineer with experience at Autodesk and Quantify, leading and scaling Next.js/React + TypeScript products from architecture through QA. Strong focus on performance (Core Web Vitals, ISR, caching/CDN) and real-time interfaces (WebSockets, Chart.js/D3), with measurable wins like 30–40% bundle reduction and ~60% less data overfetching using GraphQL/Apollo.”
Precious Akinyele
Senior Technical Product Manager specializing in data instrumentation and analytics platforms
“Technical Product Manager with hands-on experience shipping and running live free-to-play games (including Cartoon Network BMX Champions) across web and mobile, with exposure to Roblox and some console. Focuses on data-driven live ops—daily rewards, streaks, push notifications, and limited-time events—paired with A/B testing and funnel/retention analytics to improve engagement and IAP performance.”
THAMES HARRISON
Engineering Manager specializing in enterprise SaaS, cloud architecture, and AI/ML
“Senior engineering manager who stays hands-on (~50/50) while leading teams through design reviews, code reviews, and production issue triage. Shipped scalable platform features (notifications, user action tracking via microservices) with strong quality/performance practices (TDD, high-load testing). Owned a complex cross-system SSO/IdP incident end-to-end, identifying a SameSite+iFrame root cause and delivering a configurable product fix plus support documentation.”
Joseph Bonassar
Executive General Counsel specializing in global risk, compliance, and complex litigation
“First in-house General Counsel multiple times, brought in during high-change environments (notably Neopost’s acquisition of Hasler) to build corporate structure and operational/legal systems from scratch. Known for embedding contract management and governance into end-to-end workflows and for standardizing complex dealer distribution networks via pilot-and-scale approaches. Also led a first acquisition at a multinational specialty chemical company (Dymax) and currently advises a startup consolidating dental practices.”
Emmanuel Ngalima
Mid-Level Software Engineer specializing in geospatial AI and cloud security automation
“Cloud engineer and cloud OS SME (Chevron) who productionized large-scale security remediation—using Tanium and Ansible to address CIS benchmark noncompliance across 5,000+ servers with robust logging and RCA handoffs. Also drives adoption of a geospatial AI refinery inspection product by consolidating siloed imagery into an enterprise geospatial database, and presents internally on agentic/LLM tooling (LangChain/LangGraph, LangSmith observability).”
Jayadeep Nukala
Mid-level Software Engineer specializing in enterprise AI and FinTech integrations
“Built and deployed an enterprise AI testing solution at a startup, then customized and scaled it inside Citigroup over the course of a year to support 40+ projects and 1,000+ daily users. Brings hands-on production experience with multi-agent LLM workflows, RAG, enterprise deployment infrastructure, and real-world incident handling in AI-driven data pipelines.”
Vigneshwari Shankiri
Senior Java Full-Stack Developer specializing in microservices and cloud platforms
“Frontend engineer who has led enterprise-scale UI delivery end-to-end on a microservices platform, designing modular Angular SPAs (v12-17) tightly aligned to Spring Boot REST APIs. Emphasizes quality and release velocity through layered testing (Karma/Jasmine), CI/CD automation (Jenkins/Azure DevOps), performance tuning with RxJS/lazy loading, and incremental rollouts with close product/design/QA collaboration.”
Yashwanth Thalla
Senior Software Development Engineer specializing in backend systems and data pipelines
“Backend-focused engineer with healthcare and finance experience (Cardinal Health, JPMorgan) who has owned end-to-end data flows powering dashboards, emphasizing strong validation/data quality and measurable frontend performance gains. Has shipped Spring Boot REST APIs with versioning and Swagger docs, and has stood up an MVP task management system with GitHub Actions CI/CD, Docker, and AWS EC2 deployment.”
John Juszczak
Senior Software Engineer specializing in C++ tooling, CI/CD, and Unreal Engine pipelines
“Gameplay programmer with hands-on Unreal Engine multiplayer shooter experience, notably overhauling aiming/ADS using Enhanced Input and curve-table-driven response curves plus subtle aim assist. Demonstrates strong networking judgment (client-side prediction vs server authority for anti-cheat) and a systems mindset, adding automation/analytics to speed iteration and improve decision-making.”
Nithin Reddy
Mid-Level Software Development Engineer specializing in distributed systems and event-driven architectures
“Built and maintained an internal JavaScript/React real-time event monitoring UI used by multiple Goldman Sachs teams (e.g., Private Wealth Management and Bulk Trading Systems). Focused on scaling performance under hundreds of events/sec—using profiling, memoization, batching, and debouncing—and paired it with strong internal documentation and disciplined incident diagnosis via synthetic load testing and logs/metrics.”
Senior Business Systems Analyst & QA/UAT Lead specializing in loan and PeopleSoft systems
Mid-level Full-Stack Engineer specializing in FinTech and cloud-native platforms
Senior Software Engineer specializing in robotics, ML, and full-stack web development
Devon Johnson
Executive Cybersecurity & Infrastructure Architect specializing in incident response and resilience
“Founder of pre-revenue cybersecurity startup Ceyepher Security; has already set up lead-intent sourcing, automated pipeline/CRM analytics, and outbound marketing. Plans to raise capital after landing first clients to demonstrate value via revenue, whitepapers, and customer testimonials; interested in studio support to accelerate sales. Mentions a disability that has enabled significant time honing computer science skills and is open to joining innovative work even outside their own company.”
Lew Donley
Senior Creative Design & Innovation Leader specializing in brand strategy and human-centered design
“Creative director/designer spanning high-polish marketing brand work and enterprise innovation: built a full podcast brand ecosystem and a cinematic historical visualization using Google Veo 3. Also led an AR/VR-assisted remote troubleshooting initiative at TriMas (HoloLens-style workflows), delivering a 40% MTTR reduction and cutting expert travel by 50%+ while standardizing reusable interaction components for global teams.”
Allison Bendersky
Director-level HRIS & Talent Acquisition leader specializing in enterprise HR systems and compliance
“HR analytics and systems leader with experience managing distributed teams and building executive-level workforce metrics. Delivered a rapid SAP SuccessFactors Performance and Compensation implementation (12–14 weeks) to hit time-sensitive review and bonus cycles, and has driven high-impact change initiatives including a 12+ year employee financial wellness program and data-led restructuring that significantly reduced layoffs.”
Joshua Smith
Executive engineering leader specializing in AI automation and enterprise transformation
“Technology leader with deep accelerator and zero-to-one product experience across the Department of Defense, Fortune 100 enterprises, academia, and GovTech. Most notably, they built a seven-tier solution that generated over $10M in first-year savings and was adopted by 300+ DoD organizations, positioning them as a strong CTO-type operator for mission-driven startups and complex enterprises.”
TejaSree Chiluveru
Mid-level Software Engineer specializing in FinTech and cloud-native microservices
“Built and launched an internal AI troubleshooting assistant focused on safe, retrieval-first root cause analysis for enterprise systems, with strong attention to monitoring, fallback behavior, and post-launch iteration. Also owns full-stack product work across React and Java/Spring Boot, including high-volume financial operations workflows, and reports measurable LLM improvements such as ~30-40% latency reduction.”
Kalki Charan Kottapalli
Senior SaaS Partner Success & Solutions Consultant specializing in CRM/ITSM
“Customer-facing implementation/security-focused professional with experience at Freshworks and IMImobile (Cisco), advising enterprise customers on app security for CRM/ITSM and sensitive/PII workflows. Has led threat-model-driven remediation for API/RBAC/token risks and troubleshot complex cloud integration incidents (token expiry + load balancer misrouting) using logs/metrics/tracing, escalating with clear technical reports to accelerate engineering fixes.”
Srikanth Bonam
Mid-level Application Support Engineer specializing in investment management platforms
“Application Engineer supporting customers in a financial trading context, experienced in coordinating urgent patch upgrades and stakeholder communications to minimize downtime. Has hands-on production incident response experience troubleshooting a critical dashboard outage caused by a bad SQL execution plan, escalating with DBAs and deploying a fast fix, then documenting full RCA via problem tickets.”
Jyothirmai kantipudi
Mid-Level Full-Stack Software Engineer specializing in backend-heavy systems across FinTech and telecom
“Full-stack engineer who built and supported production features in a productivity/task-tracking app using Next.js App Router + TypeScript (server components for initial render, client components for interactivity, API route handlers for mutations). Also designed and optimized Postgres data models/queries and implemented resilient, event-driven payment processing with idempotency, retries, audit logs, and strong testing/observability practices.”
Wright Beisel
Mid-level Software Engineer specializing in reliability, automation, and energy systems
“Customer-facing technical professional with experience at GE Vernova diagnosing turbine performance issues and translating vague "use AI" requests into concrete software/configuration changes. Brings a data-driven approach to LLM workflow troubleshooting (data quality + performance monitoring) and has led tailored technical workshops/demos using audience research and backup learning modules, with a strong focus on driving product adoption through usability and usage-data feedback loops.”
Diana Ramirez
Director of Customer Success specializing in enterprise SaaS implementations and AI platforms
“Enterprise CSM/program lead specializing in AI-powered search and workflow automation, who owned an end-to-end generative AI chatbot rollout that replaced manual Excel-based RFP processes and achieved 4.5/5 CSAT. Leveraged outcomes to expand the account into two additional use cases (tripling ARR) and has a track record of influencing product priorities (UI personalization) and driving Voice AI expansions tied to operational support workflows.”
Ashley Borges
Senior Solutions Engineer specializing in mobile SDK integrations and AdTech
“Customer-facing technical professional with hands-on ad tech experience enabling a non-SDK header-bidding integration by analyzing APIs/SDK behavior, documenting end-to-end requirements, and guiding the customer through release. Strong at tailoring technical demos for mixed executive/engineering audiences and partnering with sales on metrics-driven launches and beta rollouts. No direct on-the-job LLM/agentic systems experience yet, but interested in moving into that space.”