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Alan Rudolph - Chief Operating Officer in Boca Raton, FL

Alan Rudolph

Executive COO/CCO leading global Customer Success and Operations in B2B SaaS and Managed Services

CendynDrexel UniversityBoca Raton, FL15 Years ExperienceExecutive Level

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About

Experienced enterprise SaaS operator/investor with extensive exposure to both venture capital and private equity, focused on value creation and financial performance improvement. Has evaluated and acquired 20+ companies in private-equity-backed software environments and brings strong judgment across product quality, go-to-market strategy, and business economics.

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Key Strengths

  • deep venture capital and private equity experience in enterprise SaaS
  • value creation expertise for private-equity-backed software companies
  • strong financial acumen across MOIC, revenue multiples, and EBITDA multiples
  • experience acquiring 20+ companies for inorganic growth
  • ability to assess world-class products
  • go-to-market strategy evaluation and business-building judgment

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Experience

Chief Operating OfficerCendyn · Jan 2023 – Jan 2025
Chief Operating OfficerMitratech · Jan 2020 – Jan 2022
SVP, Global Customer Technical SuccessConga · Jan 2018 – Jan 2020
VP, Enterprise SolutionsSungard Availability Services · Jan 2012 – Jan 2017
Partner, Consulting ServicesSungard Availability Services · Jan 2011 – Jan 2012
SVP, Polycom Global ServicesPolycom · Jan 2010 – Jan 2011
Strategic Advisor – Sonatafy Technology | Nearshore Software DevelopmentSonatafy Technology · Jan 2022 – Presentpart-time
Strategic Advisor – RectifyRectify · Jan 2022 – Presentpart-time
Board of Advisors – CloudRekCloudRek · Jan 2022 – Presentpart-time
Board of Advisors – RoosterlyRoosterly · Jan 2022 – Presentpart-time
Sales Advisor / Mentor – Leeds School of Business, University of Colorado BoulderLeeds School of Business, University of Colorado Boulder · Jan 2016 – Presentpart-time

Education

Drexel Universitymaster, Information Systems
Franklin & Marshall Collegebachelor, Accounting

Skills

TrainingDigital TransformationStrategic PlanningP&L ManagementBudget ManagementDigital Marketinggo-to-market strategyB2B Enterprise TechnologyEnterprise SaaSCloudManaged ServicesGlobal Operations LeadershipGlobal Service DeliveryCustomer SuccessCustomer Onboarding

Languages

English

Memberships

  • Colorado Technology Association

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Alan RudolphExecutive COO/CCO leading global Customer Success and Operations in B2B SaaS and Managed Services