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Andrew Lawrence
Senior Product Leader specializing in fraud platforms and enterprise SaaS
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About
Principal-level product leader with deep experience rebuilding complex enterprise platforms in fraud prevention and HR tech. Stands out for unifying siloed acquired products into a single API-driven platform at TransUnion, pairing strong commercial outcomes ($400K early revenue, $2M projected cost savings) with thoughtful human-centered AI work including chatbots, RAG, and an AI copilot for fraud investigators.
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Key Strengths
- Led end-to-end build of TransUnion's centralized fraud orchestration and real-time decisioning platform
- Drove single-API platform strategy across siloed acquired products and data sets
- Generated $400K in first 6 months through early adopter program
- Created legacy sunset roadmap projected to save $2M in 2026 infrastructure costs
- Strong product-engineering-design partnership model
- Data-driven build-vs-buy decision making under executive scrutiny
- Managed strategic midstream platform pivot with stakeholder alignment
- AI product leadership in HR tech chatbot workflows
- Delivered measurable support deflection with 60% reduction in support requests for one customer
- Practical application of RAG to reduce retraining burden and keep policy content current
- User-centered UX judgment that overrode internal stakeholder assumptions
- Ability to translate regulatory, customer, and engineering constraints into product direction
- Leveraged enterprise Ping integration to deliver MFA compliance and enable SSO/SAML
- Mentored and coached product managers and product owners across platform tracks
- Human-centered AI mindset focused on augmenting expert decision-making
- Hackathon-finalist AI agent for fraud investigators explaining transaction risk factors
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