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Averielle Jackson
Mid-level IT Support Specialist specializing in service desk and access management
Norman Regional Health SystemGeorgia Southern UniversityRemote, US4 Years ExperienceMid Level
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Experience
Support Desk AnalystNorman Regional Health System · Jan 2023 – Present
Technical Support SpecialistKelly Services · Oct 2021 – Dec 2022
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Education
Georgia Southern Universitybachelor, Design and Merchandising
Skills
TroubleshootingServiceNowCross-Functional CollaborationProblem SolvingTechnical SupportService Desk OperationsSystem AdministrationNetwork TroubleshootingNetwork Infrastructure SupportAuthentication TroubleshootingLog AnalysisAccess ControlSecure Access ControlsGroup PolicyActive Directory
Languages
English
Certifications
Google Foundations of CybersecurityGoogle Project Management: Professional Certificate
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