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Doran Morgan
Senior Product Management leader specializing in AI-enabled enterprise SaaS platforms
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About
Product leader with experience across Sage Intacct, Salesforce, Deltek, and Warner Brothers-style enterprise environments, spanning payments, legal workflow automation, compliance, and global team leadership. Notably led a new customer payment portal that lifted payment completion from 20% to 38% and built AI-assisted contract workflow improvements that reduced false positives and redirected 2 Legal Ops FTE to higher-value work.
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Key Strengths
- Led end-to-end build of Sage Intacct customer payment portal
- Improved payment completion rate from 20% to 38%
- Scaled product across regions, payment providers, and feature sets
- Strong cross-functional product leadership across engineering, design, legal, and marketing
- AI/automation product experience in contract lifecycle management
- Reduced false positives in legal workflow automation
- Freed up 2 FTE in Legal Ops for higher-priority work
- User-centered UX iteration using Pendo and early adopter feedback
- Compliance-driven product delivery for CCPA-era data controls
- Operational rigor with Agile, Jira, Confluence, and Smartsheet
- Experience managing global teams and improving cross-region collaboration
- Thoughtful approach to responsible AI and human-in-the-loop systems
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