.png){kind=logo}
No cost, no commitment - we'll make a personal intro
JK
John Knight
Principal customer experience leader specializing in contact center and digital care
KhorosEl Modena High SchoolSeattle, WA14 Years ExperiencePrincipal Level
Connect with John
John already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.
Typically responds within 24 hours
Recommended
Already have an account?
Hire with RevalPost a Role90-day money-back guarantee
Find your next great hire
Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.
$250one-time kickoff
10%on successful hire
Experience
Principal Implementation AdvisorKhoros · Aug 2021 – Aug 2025
Senior Implementation Advisor / Implementation AdvisorKhoros · Feb 2018 – Aug 2021
Customer Experience Team Lead – Social MediaLyft · Aug 2017 – Jan 2018
Head of Customer ExperienceRealHQ · Feb 2016 – Nov 2016
Manager, Social Media Strategy – HQ Customer ServiceVerizon · Apr 2011 – Feb 2016
Associate Director, Customer Service StrategyVerizon
Manager, Customer Service ProjectsVerizon
Sr. Business AnalystVerizon
Software Systems EngineerVerizon
Board MemberHunger Intervention Program · Oct 2018 – Oct 2020part-time
Want to connect with John? We'll make a personal introduction.
Education
El Modena High Schoolhigh_school
Skills
SaaSProgram ManagementProject ManagementTeam LeadershipMentorshipCost OptimizationDocumentationOnboardingSystems IntegrationCoachingBudget ManagementCustomer Experience StrategyContact Center OperationsCCaaSSocial Media
Languages
EnglishSpanish
Certifications
Certified Usability Analyst (CUA)
Interested in John?
We'll personally introduce you - no strings attached.
For Hiring TeamsPost a Role90-day money-back guarantee. A fraction of traditional agency fees.
Build your dream team with Reval
Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.
$250one-time kickoff
10%on successful hire
48hrsto first candidates
Discover more candidates like John
Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.
Search Talent