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Krishi Jain

Junior Implementation Manager / Solution Engineer specializing in AI, ERP integrations, and predictive maintenance

Continuum AIWestcliff UniversityChicago, IL2 Years ExperienceJunior LevelWorks On-Site

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About

LLM/agentic workflow practitioner (Continuum AI) who productionized an LLM system for manufacturing RMA intake and warranty claims by moving from a brittle prompt to a modular pipeline with RAG, function-calling extraction, deterministic validation, and strong observability. Also diagnosed and fixed an agentic ticket-triage misrouting issue by tracing failures to retrieval timeouts, adding guardrails/fallbacks, and implementing retries plus continuous evaluation—bringing misroutes near zero while creating a repeatable debugging playbook.

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Key Strengths

  • Takes LLM prototypes to production via modular, guardrailed pipelines (RAG + function calling + deterministic validation)
  • Strong real-time debugging of LLM/agent systems using end-to-end traces and rapid mitigation
  • Improves reliability on messy real-world inputs with preprocessing, schema constraints, and human-in-loop fallbacks
  • Builds stakeholder trust through observability, confidence scoring, and iterative pilots with regular reviews
  • Developer-facing communication: interactive demos/workshops with live debugging and clear tradeoffs/failure modes
  • Effective sales partnership: translates business goals into technical narrative, targeted pilots, and de-risked deployments

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Experience

IMPLEMENTATiON MANAGERContinuum AI · Jun 2024 – May 2025
SOLUTiON ENGiNEERC3 AI · Jul 2023 – Mar 2024
FBU SOFTWARE ENGiNEERiNG INTERN (WHATSAPP MESSAGiNG CONTROLS ‑ iOS TEAM)Meta (Formerly Facebook) · Jun 2022 – Aug 2022internship

Education

Westcliff Universitymaster, Computer Science (Artificial Intelligence) (2027)
Penn State Universitybachelor, Computer Science and Engineering (2023)

Languages

English

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Krishi JainJunior Implementation Manager / Solution Engineer specializing in AI, ERP integrations, and predictive maintenance