Vetted Product Professionals in the Chicago Metro

Karen Yan

Screened

Staff Product Manager specializing in platform and AI-driven consumer products

Chicago, IL13y exp

“Product leader with experience at Apple and Earnin, focused on redesigning core user journeys with strong UX judgment, experimentation, and applied ML. Notable wins include leading Apple Support's search-first triage experience that increased search usage from 3% to 40% and improved solution reach from 54% to 62%, plus a web onboarding redesign that lifted activation by 12%. Thoughtful about human-centered AI, especially using automation to guide users and support people rather than replace human relationships.”

“Product leader with a rare mix of healthcare, AI, and eCommerce experience who led Health iPASS's emergency COVID-era rebuild from in-clinic kiosks to a mobile patient platform in just three months, ultimately driving 40,000 daily patient touchpoints and over $100M in payments. Also built an AI-powered clinical call-center training product at Grapefruit Health and brings a deeply human-centered perspective shaped by education-focused volunteer work with BuildOn and Hack the Hood.”

Jared Glaser

Screened

Director-level Product Leader specializing in FinTech customer experience

Chicago, IL15y exp

“Senior product leader with major transformation experience at Adyen, where they unified fragmented customer-facing product lines, led seven cross-functional teams, and launched the company's first production AI experience. They pair strong UX and organizational judgment with measurable outcomes, including 25% support-ticket deflection and a components strategy that grew into a 50+ product portfolio. Earlier, they also led the first mobile app build at Fifth Third Bank, reinforcing a consistent philosophy of using technology to amplify human impact rather than replace it.”

Swagatika Arukha

Screened

Senior Product Manager specializing in AI, data platforms, and regulated environments

Chicago, IL8y exp

“Product leader in observability who owned a $2M+ ARR browser and microfrontend performance product and helped expand it into digital experience monitoring with session replay. Brings a rare mix of enterprise product strategy, AI prototyping, and regulated-healthcare experience, with concrete wins in customer adoption, privacy/compliance design, and translating messy customer needs into scalable product decisions.”

“Cofounded a travel app and built a production place recommendation + review system end-to-end using Next.js App Router and TypeScript, including Postgres-backed APIs and post-launch monitoring. Uses structured logging with Sentry and Vercel Analytics to diagnose issues and validate performance improvements, and has some exposure to Temporal-based workflow orchestration with retries/idempotency.”