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Ashley Benson - SENIOR CUSTOMER SUCCESS MANAGER in San Francisco, CA

Ashley Benson

Senior Customer Success & Product Leader specializing in retail and e-commerce SaaS

NewStoreUniversity of RedlandsSan Francisco, CA16 Years ExperienceSenior LevelWorks On-Site

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Experience

SENIOR CUSTOMER SUCCESS MANAGERNewStore · Sep 2025 – Present
CUSTOMER SUCCESS MANAGERNewStore · Apr 2022 – Sep 2025
HEAD OF IT OPERATIONSDecathlon · Jan 2020 – Apr 2022
PRODUCT MANAGERDecathlon · Feb 2018 – Apr 2022
HEAD OF PRODUCTRuncoach · Sep 2016 – Jan 2018
SENIOR QA/TEST ENGINEERRuncoach · Feb 2013 – Sep 2016
Head Coach, Men’s & Women’s Cross Country/Track & FieldCalifornia State University, Bakersfield · Jan 2011 – Jan 2013
Graduate Assistant, Men’s & Women’s Cross Country/Track & FieldUniversity of Redlands · Jan 2010 – Jan 2011part-time
PATIENT ACCESS VOLUNTEERWomen’s Health Clinic · Jan 2025 – Presentpart-time

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Education

University of Redlandsmaster, Higher Education Administration (2010)
University of Wisconsin–Madisonbachelor, Consumer Affairs in Business (2009)

Awards

  • Three-Time NCAA Academic Scholar Recipient
  • Big Ten Conference / All Conference Athlete Recognition
  • NCAA Division I Cross Country / Track and Field Scholarship Athlete
  • Duathlon World Champion (2018)

Skills

A/B TestingAgileConfluenceData AnalysisDocumentationE-commerceGoogle WorkspaceJiraMicrosoft OfficePerformance ManagementProduct ManagementProject ManagementQuality AssuranceRequirements GatheringSalesforce

Languages

English

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Connect with Ashley

Ashley already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

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Hire with Reval

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Ashley BensonSenior Customer Success & Product Leader specializing in retail and e-commerce SaaS