.png){kind=logo}
BB
Benjamin Backsmeier
Executive Telehealth & Operations Leader with P&L ownership
Chicago, ILBoard Member16 years experienceExecutiveHealthcareHealthcare ITTelecommunications
ScreenedIdentity Verified
Connect with Benjamin
Benjamin already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.
Recommended
Already have an account?
About
Operations leader/advisor focused on rapid, data-driven optimization and scalable org/process design. Has rebuilt internal structures, automated and streamlined customer-journey workflows, and delivered measurable cycle-time improvements (cut onboarding from 90–120 days to under 30). Previously built a new operations team that scaled to over $4M in revenue and frequently mentors non-operations executives using tailored, practical coaching.
Experience
Board MemberOrion Military Scholars
Division Vice PresidentMedcor
Infantry OfficerUnited States Army
Director, Disaster Relief & Environmental SafetySMS Assist
Vice PresidentJ.P. Morgan Chase
Business AnalystGoldenKey (formerly SoloPro)
Education
University of Chicago, Booth School of Businessmaster, Business Administration (2024)
University of St. Andrewsmaster, International Security Studies (2011)
United States Military Academybachelor, Political Science (2010)
Key Strengths
- Reduced customer onboarding from ~90–120 days and 12 touchpoints to <30 days with 3 teams
- Built and scaled new operational team that grew to over $4M in revenue
- Systematic approach to diagnosing inefficiencies starting at the end-user/client and working vertically/horizontally across teams
- Designs scalable SOP-driven workflows that can be taught to a coworker in under a week
- Balances operational scaling with overhead control via span-of-control and cost-aware org design
- Strong risk-based prioritization using customer journey mapping to identify bottlenecks and reputational/operational risks
- Effective mentor/coach for non-operations leaders using tailored learning styles and practical materials
Discover more candidates like Benjamin
Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.
Search Talent