.png){kind=logo}
Benjamin Backsmeier
Executive Telehealth & Operations Leader with P&L ownership
Connect with Benjamin
Benjamin already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.
Recommended
Already have an account?
About
Operations leader/advisor focused on rapid, data-driven optimization and scalable org/process design. Has rebuilt internal structures, automated and streamlined customer-journey workflows, and delivered measurable cycle-time improvements (cut onboarding from 90–120 days to under 30). Previously built a new operations team that scaled to over $4M in revenue and frequently mentors non-operations executives using tailored, practical coaching.
Find your next great hire
Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.
Key Strengths
- Reduced customer onboarding from ~90–120 days and 12 touchpoints to <30 days with 3 teams
- Built and scaled new operational team that grew to over $4M in revenue
- Systematic approach to diagnosing inefficiencies starting at the end-user/client and working vertically/horizontally across teams
- Designs scalable SOP-driven workflows that can be taught to a coworker in under a week
- Balances operational scaling with overhead control via span-of-control and cost-aware org design
- Strong risk-based prioritization using customer journey mapping to identify bottlenecks and reputational/operational risks
- Effective mentor/coach for non-operations leaders using tailored learning styles and practical materials
Like what you see? We'll introduce you to Benjamin directly.
Experience
Education
Skills
Languages
Browse Similar
Similar Candidates
Executive Transformation & Governance Advisor specializing in post-merger integration and operating models
Executive Risk & Operations Leader specializing in banking, lending, and regulatory governance
Kristan Mallett
Director-level HR leader specializing in DEI, HR transformation, and HR technology
“HR leader with cross-border (U.S. & Canada) experience who has supported technical and data orgs (engineering, product, analytics/BI) as an HRBP/HR Director. Partnered directly with C-suite leaders to refresh mission/vision/values using a data-backed proposal and led the rollout across processes, policies, and employee resources, alongside driving succession planning, talent reviews, and compliant reorganizations.”
Executive technology leader specializing in digital transformation for financial services
Jack Fischer
Senior Hockey Video & Strategy Analyst specializing in player development and scouting
“Hockey analytics and scouting professional who started in college doing video tracking for an analytics vendor contracting with NHL teams, then evaluated amateur prospects with the Chicago Blackhawks. Currently with Prodigy, delivering data-plus-video player development support (Zoom reviews, strengths/areas-to-improve clips) and has driven measurable improvement for a Chicago Mission U14 client, leading to renewed engagement.”
Paulina Paleothodoros
Director-level HR Leader specializing in benefits, compliance, and HRIS/ATS implementations
“Fractional HR/People Ops leader specializing in early-stage startups scaling rapidly without existing infrastructure. Has implemented ADP HRIS, standardized onboarding/recruiting/benefits/performance systems, and built multi-state compliance foundations—driving measurable outcomes like ~40% faster onboarding, time-to-hire reductions (56 to 34 days), and +12% retention while enabling founders to run processes independently.”
Interested in Benjamin?
We'll personally introduce you - no strings attached.
Build your dream team with Reval
Our AI agents source, screen, and vet candidates for your open roles. Get qualified, high-intent candidates on your desk within 48 hours.
Discover more candidates like Benjamin
Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.
Search Talent