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Chris Butcher

Senior Enterprise Customer Success Manager specializing in SaaS retention and expansion

Bolster AICal State ChicoSanta Clara, CA23 Years ExperienceSenior LevelWorks On-Site

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Experience

Enterprise CSMBolster AI · Jun 2023 – Present
Enterprise CSMDemandbase · Feb 2022 – May 2023
Technical InstructorConga · Dec 2016 – Feb 2022
Sr. CSMConga · Dec 2016 – Feb 2022
Sr. CSMCisco (AppDynamics) · Mar 2015 – Dec 2016
Sr. CSMSAP (Callidus Cloud) · Sep 2014 – Mar 2015
Sr. CSMAdobe (Marketo, Inc.) · Apr 2013 – Sep 2014
Marketing ManagerAct-On Software, Inc. · Mar 2012 – Apr 2013
Sr. CSMGenius, Inc. · Jun 2009 – Feb 2012
Sr. Account ExecStreamline Circuits Corp · Oct 2003 – Jun 2009
Account ExecDDi Corp · Mar 2001 – Sep 2003
Sales CoordinatorAbilizer Solutions, Inc. · May 2000 – Feb 2001

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Education

Cal State Chicobachelor, Business (Minor: MIS) (2000)

Skills

Account ManagementJiraSaaSUpsellingNegotiationsPresentation SkillsAttention to DetailsRelationship BuildingCustomer Success ManagementEnterprise Customer SuccessCustomer RetentionNet Revenue Retention (NRR)Customer OnboardingProfessional Services ManagementSuccess Planning

Languages

English

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Connect with Chris

Chris already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Chris ButcherSenior Enterprise Customer Success Manager specializing in SaaS retention and expansion