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David Shin - Chief of Staff, VP of Partnership Operations in Remote

David Shin

Executive Startup Operator specializing in GTM, partnerships, and venture-backed scaling

GetlabsNYURemote10 Years ExperienceExecutive LevelWorks On-Site

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About

Early-stage startup operator who served as Chief of Staff and VP of Partnership Operations at Getlabs, simultaneously driving capital raising, rebuilding the sales org, and optimizing customer success processes for revenue expansion. Strong in executive alignment and operating cadence design (OKR-driven communication, structured exec meetings, evergreen decision docs) while balancing hands-on operations with strategic capital planning.

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Key Strengths

  • Led multiple concurrent cross-functional initiatives as Chief of Staff/VP Partnership Ops (capital raise, sales org rebuild, CS optimization)
  • Executive alignment through OKR-driven communication rhythms (sharing goals in channels; starting meetings with goals)
  • Improved executive productivity via structured twice-weekly exec meetings
  • Created and enforced an evergreen exec doc for goals tracking, blockers, updates, and strategic discussion prep
  • Balanced day-to-day sales/CS operations with strategic capital planning through strict calendar management
  • Discretion with sensitive information via explicit access confirmation and documented internal memos

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Experience

Chief of Staff, VP of Partnership OperationsGetlabs · Jan 2021 – Jan 2025
Senior Investment AssociateRosecliff Ventures · Jan 2019 – Jan 2021
Founder & CEOEphemeral Tattoo · Jan 2014 – Jan 2018

Education

NYUbachelor, Chemical and Biomolecular Engineering (2015)

Skills

Go-to-market strategyBusiness developmentSalesStrategic planningStrategic initiativesStrategyStrategic partnershipsPartnership developmentPartnership operationsSales leadershipSales operationsEnterprise salesCustomer successCustomer onboardingUpselling

Languages

English

Memberships

  • Techstars NYC
  • Startup Leadership Program NYC

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Connect with David

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Typically responds within 24 hours

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David ShinExecutive Startup Operator specializing in GTM, partnerships, and venture-backed scaling