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Jay Koffsky
Senior Technical Account Manager specializing in healthcare IT and customer success
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About
Technical account manager and former customer success/solutions professional with experience spanning pre-sales, post-sales, and expansion selling in B2B SaaS. Stands out for a disciplined approach to enterprise POCs—documenting success criteria and surfacing objections early to improve close outcomes—plus domain exposure in anti-counterfeit and diversion-control solutions for enterprise customers.
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Key Strengths
- owns technical pre-sales from discovery through POC sign-off
- strong at documenting success criteria before POCs
- proactive objection handling early in enterprise sales cycles
- customer-facing API integration and data flow discussions
- blends pre-sales and post-sales/commercial account ownership
- experience selling anti-counterfeit and diversion-control solutions to enterprise brands
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