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Hai Nguyen - Snr Technical Account Manager in New York, NY

Hai Nguyen

Senior Technical Account Manager specializing in cloud, AI, and enterprise platforms

AmazonUniversity of Texas at AustinNew York, NY14 Years ExperienceSenior LevelWorks Remote

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About

AWS Technical Account Manager with 5 years supporting large enterprise customers on cloud migrations, application development, and architecture decisions across a broad AWS stack. Stands out for combining enterprise cloud advisory with hands-on solution building—from POCs and DR designs to a custom mobile and automation workflow for a construction client that won CEO buy-in and changed field operations.

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Key Strengths

  • 5 years advising AWS enterprise customers on cloud migration and new application development
  • Supported a customer portfolio of approximately $50M ARR
  • Strong enterprise pre-sales enablement through workshops, weekly Q&A sessions, and POC development
  • Broad AWS architecture depth across compute, storage, databases, networking, security, and migration services
  • Identified a lower-cost migration path for a WorkSpaces cross-region DR solution, avoiding 6+ months of extra lead time and labor costs
  • Transparent communicator on architectural trade-offs such as Direct Connect provisioning timelines
  • Customer-facing security credibility around encryption, key management, and cloud adoption concerns
  • Consultative workflow transformation experience, including building a mobile app and automation solution for a construction client
  • Able to translate field operations data into Dataverse, SharePoint, Power Automate workflows, and BI dashboards for executive reporting

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Experience

Snr Technical Account ManagerAmazon · Nov 2021 – Jan 2026
IT Manager / SharePoint DeveloperDelta Pipeline, Inc. · Jul 2020 – Oct 2021
VP Technology / Snr Director / Director / Manager (Business Solutions and Platforms)Horizon Media · Jul 2011 – Jul 2019
Technical Account ManagerAvePoint · Sep 2010 – Apr 2011

Education

University of Texas at Austinbachelor, Management Information Systems (MIS) / Management

Languages

English

Certifications

Google Certified Professional Cloud ArchitectGoogle Certified Professional Machine Learning EngineerMicrosoft Certified AI Business Professional (AB-730)Microsoft Certified AI Transformation Leader (AB-731)Microsoft Certified Azure AI Engineer Associate (AI-102)Microsoft Certified Copilot Studio Agents (APL-7008)Microsoft Certified Power Platform Solution Architect (PL-600)Microsoft Certified Power Platform Functional Consultant (PL-200)AWS Certified AI PractitionerAWS Certified Solutions Architect - ProfessionalAWS Certified Database – SpecialtyAWS Certified Data Analytics – SpecialtyAWS Certified DevOps Engineer – ProfessionalAWS Certified Security – SpecialtyAWS Certified Advanced Networking – Specialty

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Connect with Hai

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Typically responds within 24 hours

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Already have an account?

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Hai NguyenSenior Technical Account Manager specializing in cloud, AI, and enterprise platforms