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john emerson
Executive product and AI leader specializing in healthcare, public health, and EdTech
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About
Veteran healthtech product leader with a track record spanning consumer health, provider workflows, AI voice agents, and public-sector pilots. They have led both large-scale rebuilds and 0-to-1 products, including work tied to Healthline's $21M Series B, a major Healthgrades revenue platform overhaul, and AI healthcare operations products—while consistently emphasizing human-centered design and measurable outcomes.
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Key Strengths
- Led end-to-end rebuild of Healthgrades revenue platform across ~40 people
- Delivered 20% conversion improvement and helped secure renewal with largest U.S. healthcare system
- Strong cross-functional leadership across product, engineering, design, analytics, and operations
- Deep healthcare and healthtech product expertise
- AI product leadership with pragmatic human-in-the-loop judgment
- Built voice AI patient engagement workflows for healthcare and dental offices
- Helped secure $350K-$400K in seed funding and advisory support at Neurality Health
- Translates messy operational problems into measurable product experiments
- Strong experimentation and analytics discipline using A/B testing and dashboards
- 0-to-1 and 10-to-100 product build experience
- Led product that contributed to Healthline's $21M Series B story
- Shipped Symptom Search that doubled visitor engagement and increased media visibility
- Effective pilot operator across software, hardware, and service workflows
- User-centered UX judgment informed by field research in schools and healthcare settings
- Talent builder who hired and developed product, engineering, and training leaders
- Scaled teams in crisis operations, including core team of 50 and 1,000+ contractors at peak
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Experience
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Publications
1 publication
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