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JB
Judi Bell
Executive COO specializing in human capital management and operational transformation
Eatonton, GA, USAChief Operating Officer (COO), North America30 years experienceExecutiveHuman ResourcesStaffing & RecruitingProfessional Services
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About
Operations leader who joined People2.0 at inception (2004), led client implementations and major platform rollouts, then as COO (2016–2023) drove a Shared Services transformation and integrated 3 US/Canadian acquisitions. Deep staffing/back-office operations expertise (payroll, tax, billing, CRM) with a hands-on process-improvement style and strong change-management focus on adoption, training, and ROI.
Experience
Chief Operating Officer (COO), North AmericaPeople 2.0
AdvisorGeorgia Writers Museum
AdvisorChester County Fund for Women & Girls
Former Board ChairChester County Fund for Women & Girls
Executive DirectorWomen in Insurance and Financial Services
Education
Florida Atlantic Universitybachelor
Key Strengths
- Built and scaled operations at an early-stage company (People2.0) from 2004 onward
- Led new client implementations for 6 years (project management, training, integrations)
- Implemented and integrated a new software platform across clients during company growth
- As COO, transitioned organization to a Shared Services model (2016–2023)
- Integrated 3 acquired US/Canadian companies into one operating organization
- Hands-on operational diagnostics by doing the work end-to-end (customer/staff/stakeholder experience)
- Digitized high-volume manual timecard processing via mobile app, reducing manual labor and errors significantly
- Drives adoption through transparent communication, involving frontline staff, and extensive training
- Consistently measures ROI and ties projects to bottom-line impact and client satisfaction
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