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Mark Valencia
Executive software engineering leader specializing in Healthcare IT
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About
Engineering leader with experience managing 40+ direct and indirect reports in Agile Scrum environments, improving predictability and cross-functional execution through release-train discipline and close product partnership. Also led an AI-enabled healthcare claims adjudication initiative that automated a previously manual process, improving turnaround time and provider payment timeliness while freeing agents to focus on higher-priority work.
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Key Strengths
- Led engineering organization of 40+ direct and indirect reports
- Improved communication, productivity, and delivery predictability in Scrum teams
- Structured teams by functional areas around release train deliverables
- Built strong product-development alignment through roadmap and release cadence management
- Established continuous stakeholder feedback loops via regular demos
- Guided legacy product modernization to current web services and web technologies
- Extended profitability of a legacy product through technical stack modernization
- Led AI-driven healthcare claims pre-analysis and adjudication workflow improvement
- Reduced manual claims processing effort from weeks to automated turnaround
- Applied agent feedback and workflow observation to drive adoption of automation
- Strong MVP and iterative delivery mindset tied to business value prioritization
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