Marko Cekic

“Product leader with 10+ years focused on making complex technical systems trustworthy and usable, most recently leading AI agent experience at Zendesk. Distinctive blend of enterprise AI product strategy and regulated health-tech experience, including HIPAA-constrained ML personalization and trust-first deployment design.”

“Founder and Head of Product who built Cloud Institute around a contrarian AI-plus-human coaching thesis, launching adaptive learning, personalized pathing, and 24/7 expert support that drove 91% retention and $1.2M ARR in 18 months. Particularly compelling for mission-driven EdTech or human-centered AI roles: they combine hands-on product leadership, team building, and a clear philosophy that AI should deepen trust and learning rather than replace people.”