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Michael Fensterbush

Senior Customer Success Leader specializing in B2B SaaS onboarding and revenue expansion

B12San Francisco, CA9 Years ExperienceSenior LevelWorks On-Site

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Experience

Customer Success Onboarding ManagerB12 · Jul 2021 – Present
Customer Success Team LeadGleantap · Aug 2020 – Jul 2021
Team Lead of Customer SuccessOutboundEngine · Sep 2019 – Mar 2020
Senior Customer Success ManagerOutboundEngine · Feb 2017 – Sep 2019

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Skills

Account ManagementCross-Functional CollaborationStakeholder ManagementTeam LeadershipTrainingAI Workflow IntegrationB2B SaaSCall CalibrationConsultative Account ReviewsCopy DevelopmentCustomer OnboardingCustomer RetentionCustomer SatisfactionCustomer SuccessDirect Outreach

Languages

English

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Connect with Michael

Michael already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

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Hire with Reval

Find your next great hire

Our AI agents source, screen, and vet candidates for your open roles. Get qualified candidates within 48 hours.

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Michael FensterbushSenior Customer Success Leader specializing in B2B SaaS onboarding and revenue expansion