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michael rosenbloom
Executive technology services leader specializing in cloud, managed services, and outsourcing
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About
Operator with founder/COO/CEO experience in professional services, managed services, and cloud services (Adjoined Consulting, Virtustream, Lemongrass). Known for instrumenting businesses with real-time pipeline/backlog-to-resource planning systems and for building sales organizations end-to-end, including bookings-based comp plans that drove ~40% CAGR. As VC-backed non-founder CEO, scaled Lemongrass from ~$25M to ~$100M run-rate and applied AI to de-risk SOW/costing and to improve service desk efficiency and gross margin.
Experience
Education
Key Strengths
- Built internal operations structures at 3 growth-stage services/cloud companies (founder/COO/CEO roles)
- Scaled Lemongrass from ~$25M revenue to ~$100M run-rate over 5 years
- Designed and implemented bookings-based sales compensation with accelerators; improved urgency and performance
- Drove ~40% sales CAGR by upgrading sales incentives and talent mix (strong performers overachieved; weak performers exited)
- Instrumented pipeline/backlog and tied it to resource planning for real-time operational control
- Improved managed services gross margin by reducing service desk ticket cost via problem management and AI (reduced false alerts/incidents and team size vs plan)
- Effective founder/executive role realignment (moved co-founder to CTO; complemented with commercial/board/fundraising leadership)
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