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Michelle Castro
Senior Operations & Workplace Manager specializing in process optimization and facilities operations
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About
Operations/project management professional with hands-on experience leading a company-wide office consolidation (3 floors to 2), coordinating across IT, HR, marketing, facilities management, and movers while maintaining executive alignment. Strengths include building clear communication systems (templates, trackers, EA cadences) that improve executive decision-making and managing sensitive initiatives such as layoff logistics with strict confidentiality.
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Key Strengths
- Led cross-functional office consolidation (3 floors to 2) coordinating IT, HR, marketing, facilities, and movers
- Strong dependency-based prioritization and milestone planning to keep complex initiatives on schedule
- Executive alignment through consistent updates on progress, risks, and decision points
- Operational agility managing delays and last-minute executive changes via real-time vendor/mover adjustments
- Improved executive productivity by streamlining request intake, templates, and project trackers to reduce check-ins
- Built effective EA alignment cadence (weekly/bi-weekly) to deliver concise, decision-ready information to executives
- High discretion handling sensitive layoff information while coordinating logistics
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