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Rahul Konala
Senior Strategy Consultant specializing in AI, SaaS, and TMT
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About
Cross-functional operator/program leader with experience running end-to-end platform and governance assessments and translating findings into OKRs and annual roadmaps. Central contributor to a large post-merger integration overseeing 15+ functions and identifying ~$55M in cost reallocation opportunities through headcount, process, and technology optimization.
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Key Strengths
- Led end-to-end application platform CX assessment using 4 workstreams (UX, red-teaming, quantitative, friction) and 3-sprint execution plan
- Generated 60+ product/platform insights; 75% accepted by leadership and translated into annual roadmap initiatives
- Unblocked technical constraints by documenting customer-impacting delays and implementing accepted workarounds to keep delivery on track
- Turned ambiguous goals into sequenced operating plans and executive memos that became team OKRs
- Drove governance overhaul for new workflow launches via current-state assessment and prioritization framework
- Operated at the center of a large post-merger integration overseeing 15+ functions across people/process/tech
- Identified headcount/process/tech integration opportunities enabling ~$55M cost reallocation for future investment
- Strong prioritization discipline—deprioritized low-ROI work (free-tier-only SaaS support issue) despite urgency
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