Vetted Operations Professionals in the NYC Metro

“Chief of Staff at a high-growth startup who helped scale the company from Seed through Series B while owning fundraising/investor & board relations and building an enterprise GTM motion. Led the first enterprise launch by aligning CEO/CTO priorities under severe engineering constraints, then helped scale an enterprise account to 10-figures in GTV within six months. Known for executive leverage (CEO proxy), company-wide planning/communication systems, and operationalizing enterprise CS/AM processes.”

“Cross-functional digital transformation and operations leader with experience at Brookfield and Celonis, building centralized roadmaps and executive dashboards to align priorities across Finance/Accounting/Operations/Portfolio Management. Implemented FP&A reporting automation and sales compensation/performance reporting (Anaplan, Monday.com), and established strong PII governance via access approvals and monitoring.”

“Operations/business leader at Rent the Runway who led a cross-functional, Board-visible redesign and network-wide rollout of the company’s garment bag—a >$5M CapEx/OpEx initiative central to luxury customer experience. Known for aligning executives with conflicting priorities (cost vs CX), driving KPI-based operating rhythms, and delivering vendor/manufacturing wins that improved unit cost while upgrading product quality; previously led legal operations with strong confidentiality/privilege discipline.”

“Cross-functional marketing/media operations leader with experience orchestrating multi-agency, full-funnel ways-of-working for a large P&G client. Built a client Power BI performance dashboard with an offshore AI team to eliminate manual data stitching and enable near real-time reporting, and regularly drives on-time/on-budget delivery through RACIs, Gantt-based ownership, and centralized status tracking.”

“Cross-functional operator/program leader with experience running end-to-end platform and governance assessments and translating findings into OKRs and annual roadmaps. Central contributor to a large post-merger integration overseeing 15+ functions and identifying ~$55M in cost reallocation opportunities through headcount, process, and technology optimization.”

“Performance marketing and ad operations specialist who owned an Eli Lilly high-spend account ($75K–$150K/month), running campaigns across GAM, FreeWheel, and Operative One. Focused on disciplined pacing, trafficking/QA, and cross-system reporting reconciliation to hit 100% in-full delivery, stabilize CPA mid-flight, and avoid makegoods or billing escalations.”

“Global people/program leader with experience managing teams across Seoul, Tokyo, and Brazil; addressed language and collaboration barriers via workshops and cross-functional workflow design, driving a major attrition improvement and 90% team approval plus board commendation. Has led edtech product teams (design + development) through a 4-month sprint and partnered with executives on org-wide onboarding redesign using 30-60-90 plans and workflow data.”

“Operations/program leader who ran the global IRG100 Leadership Program, coordinating cross-functional workstreams and major partners (WPP, Google, Ipsos, TCS) using centralized roadmaps and executive cadences; delivered increased enrollment and a 4.8/5 satisfaction score. Previously managed strategic and day-to-day production operations for major multi-country sports campaigns at DIRECTV Panamericana (FIFA World Cup, Olympics, NBA), building pipelines, budgets, and vendor relationships across Latin America.”

“Operations leader at AWI who ran multiple high-impact initiatives in parallel, including a WMS implementation, fulfillment workflow redesign, and a company-wide cost optimization effort. Known for building KPI dashboards and exception-based reporting that improved data trust and saved executives ~4–6 hours per week, while standardizing warehouse processes and coaching supervisors to reduce escalations and stabilize day-to-day ops.”

“Operations leader managing a Northeastern US/Canada region with day-to-day responsibility for 17 facilities while also running multiple country-wide programs (goal/KPI and performance review for 130+ ops leaders, cleanliness across 90+ sites, and cost reduction). Previously led a PMO org reporting to a VP of Engineering and implemented a quarterly prioritization/resource allocation system across 200+ projects for a 500+ engineer organization.”

“Consultant focused on senior/C-suite effectiveness and cross-functional execution, including implementing a Team of Teams approach. Has led large-scale planning and alignment efforts (e.g., annual planning across 150 employees at a top quant hedge fund) and supported executive productivity through CEO calendar analytics, SOPs, and operating cadences. Experience spans highly regulated/public-company contexts and enterprise software global sales strategy.”