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Ritika Shrestha
Junior Software Engineer specializing in AI and full-stack development
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About
Junior web developer turned applied AI builder who has shipped both user-facing web UX improvements (Vue.js + Drupal/Twig) and production LLM systems. Built a Google Cloud-hosted Llama/Ollama RAG customer-service chatbot with citation-based guardrails and a metrics-driven eval loop, and also delivered a large-scale Python pipeline analyzing 14M Amazon consumer reviews for flavor-trend detection.
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Key Strengths
- Owned and shipped end-to-end web portal UX feature (customizable drag-and-drop dashboard) addressing navigation pain points
- Data-driven iteration post-launch (20% increase in user engagement; optimized page load for highly customized dashboards)
- Production RAG chatbot delivery with grounding/citation guardrails to reduce hallucinations
- Built LLM evaluation loop with golden set and automated metrics (retrieval accuracy, context adherence, hallucination rate) driving concrete pipeline changes
- Scaled messy-text data pipeline for 14M consumer reviews with cost/latency-aware model staging (lightweight first-pass, heavier final analysis)
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