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Zach Dosen - Program Lead - Franchising Product Refresh in Marietta, GA

Zach Dosen

Executive product leader specializing in healthcare IT, AI, and enterprise SaaS

ABM IndustriesUniversity of Wisconsin–Stevens PointMarietta, GA18 Years ExperienceExecutive Level

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About

Product leader with deep healthcare AI experience who has launched high-impact products at hc1 and now navigates complex franchise stakeholder environments at ABM. Stands out for pairing rigorous prioritization and human-centered AI design with measurable business results, including a 20% staffing cost reduction and a 62% reduction in lab test-matching labor.

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Key Strengths

  • led end-to-end AI product build from concept to full release in 6 months
  • strong roadmap prioritization using WSJF and impact/effort scoring
  • customer-centric product development through development partner programs
  • healthcare AI expertise with human-in-the-loop clinical workflows
  • delivered measurable customer outcomes: 20% staffing cost savings
  • delivered measurable efficiency gains: 62% reduction in test-matching labor
  • material UX judgment that improved adoption through hierarchical drill-down design
  • effective stakeholder management in franchise environments with strong customer influence
  • cross-functional leadership across product, engineering, and design
  • people development and mentoring with promotion outcomes

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Experience

Program Lead - Franchising Product RefreshABM Industries · Sep 2025 – Present
Vice President - Product and Deliveryhc1 · Mar 2021 – Jul 2025
Senior Business Analyst and Product Owner (Contract)Quest Diagnostics · Apr 2020 – Mar 2021contract
Senior Product Change ManagerABM Industries · Dec 2017 – Dec 2019
Senior Business Analyst and Product Owner (Contract)Alliant Energy · Sep 2016 – Nov 2017contract
Global Senior Manager - Business Analysis and Product DeliveryCovance · Apr 2014 – Apr 2016
Senior Business Relationship and Product ManagerCovance · Apr 2012 – Apr 2014
Technology ConsultantFujitsu · Feb 2006 – Apr 2012

Education

University of Wisconsin–Stevens Pointbachelor, Regional Analysis and Community Development

Languages

EnglishSpanish

Certifications

IT Project Management CertificationSoftware Testing Certification

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Connect with Zach

Zach already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Zach DosenExecutive product leader specializing in healthcare IT, AI, and enterprise SaaS