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Abhijay Patwa

Senior Customer Success Manager specializing in Enterprise B2B SaaS

Vancouver, CanadaStrategic Customer Success Manager7 years experienceSeniorSaaSTechnologyAutomotive
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Experience

Strategic Customer Success ManagerAutoLeap
Customer Success ManagerAutoLeap
Senior Service AdvisorLexus Canada
Research AnalystFiera Capital

Education

Rochester Institute of Technologymaster, Business Administration (2016)
De Montfort Universitybachelor, Business Studies (2012)

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Languages

English

Skills

Advanced ExcelC-Suite EngagementChurn MitigationChurnZeroCustomer SuccessData-Driven Decision MakingEnterprise Account ManagementGainsightGRR/NRRHubSpotPortfolio ManagementProduct AdoptionQuarterly Business Reviews (QBRs)Revenue ExpansionSaaS Management