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Alyssa Solis

Entry-level Customer Service & Sales professional with CRM and operations support experience

Agents Only TechnologiesSt. John's UniversityFresh Meadows, NY0 Years ExperienceEntry Level

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About

Non-traditional hockey background but demonstrates strong transferable skills for athlete guidance: research-driven evaluation, structured planning, and ongoing support. Has proven mentoring results (tutoring improved a student’s Algebra grade from 85 to 93) and relationship-building that contributed to acceptance into a graduate program and completion of a master’s degree.

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Key Strengths

  • Structured approach to identifying/recruiting/evaluating candidates (research, referrals, showcases, academics, trends)
  • Ongoing support and process management (tracking applications, deadlines, resources)
  • Relationship-building with decision-makers through consistent follow-up (helped secure graduate program admission)
  • Mentoring/tutoring with measurable outcome (Algebra grade improved from 85 to 93)

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Experience

Audio Podcast Project AgentAgents Only Technologies · Dec 2025 – Present
Sales and Marketing RepresentativeAkalade Inc. · Mar 2025 – Apr 2025
Kitchen AttendantAmerivents · Aug 2024 – Sep 2024

Education

St. John's Universitymaster, Enterprise Risk Management (2022)
St. John's Universitybachelor, Quantitative Risk and Insurance (2020)

Awards

  • Cum Laude - St. John’s University
  • National Society of Leadership and Success, Sigma Alpha Pi

Languages

English

Certifications

Goldman Sachs – Internal Audit SimulationDeloitte – Data AnalyticsPwC – Power BIBloomberg – Marketing ConceptsFidelity – Customer Service SimulationNational Society of Leadership & Success – Leadership TrainingNational Society of Leadership & Success – Orientation in Leadership

Memberships

  • National Society of Leadership and Success

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Typically responds within 24 hours

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Alyssa SolisEntry-level Customer Service & Sales professional with CRM and operations support experience