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Amanda Smith

Senior QA Analyst & Technical Writer specializing in payments and retail systems

Nashville, TNRetail Sports Apparel/Equipment/Accessories - Sales11 years experienceSeniorRetailSporting GoodsFootwear & Apparel
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Experience

Retail Sports Apparel/Equipment/Accessories - SalesDick’s Sporting Goods
SQA/Technical Writer/Jr.Business AnalystGenesco, Inc.
SQA/Technical Writer/Jr.Business AnalystInsight Global
Client Services - Credit Card Processing ServicesElmhurst Financial Services
Laptop Migration Tech & Admin.Insight Global
Laptop Migration Tech & Admin.Randstad
IT QA/Product Support Analyst/Asst. to CRM & PSSFIS Valutec

Education

University of Arkansasbachelor, Vocal Music

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Languages

English

Skills

Attention to detailOrganizational skillsAnalytical thinkingTroubleshootingPrioritizationProblem solvingLearning new technology quicklyProcess simplificationWorkflow improvementCommunication (simplifying complex processes)TenacitySalesRetail salesCustomer serviceManual QA