Director-level Customer Success & GTM leader specializing in Cloud, AI, and Enterprise SaaS
Sunnyvale, CACUSTOMER EXPERIENCE (CX)/GOOGLE CLOUD CONSULTING LEAD (North America)30 years experienceDirectorCloud ComputingSaaSTechnology
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About
Commercial/GTN leader with GCP experience managing multi-year, multi-megawatt AI/GPU infrastructure commitments, owning segment P&L and governance for take-or-pay/reserved capacity. Drove a major client partnership scaling ARR from $50M to $100M in 18 months by aligning Product/Engineering, GTM, and infra teams and building flexible, margin-protective commercial structures. Known for speeding hyperscaler procurement/security reviews (FedRAMP/SOC2, IAM, data residency) and operationalizing multi-region delivery with landing zones and IaC.
Experience
CUSTOMER EXPERIENCE (CX)/GOOGLE CLOUD CONSULTING LEAD (North America)Google
CUSTOMER SUCCESS EXECUTIVE (Americas & APJC)Cisco
GENERAL MANAGER / DIRECTOR, SALES & BUSINESS DEVELOPMENT (Americas Region)Tata Communications
General Manager/Executive DirectorAvion Systems
V.P., Strategy, Engineering & OperationsGCI Communication Corp.
General Manager/Executive DirectorAxis Teknologies, LLC
General Manager/Executive DirectorTech Mahindra
System EngineerNokia
Project LeadNokia
Regional Product LeadNokia
Regional ManagerNokia
Senior Manager for Service DeliveryNokia
North America Regional Services Product ManagerNokia
Education
Keller Graduate School of Managementmaster, International Business
Deenbandhu Chhotu Ram University of Science & Technologybachelor, Electronics and Telecommunication Engineering
Key Strengths
Scaled ARR from $50M to $100M in first 18 months of a 5-year commitment
Structures multi-year GPU/capacity deals beyond credits into value-driven frameworks
P&L ownership with margin-protective incentives (volume discounts, milestone credits)
Builds governance to manage consumption vs commitment gaps for reserved capacity/take-or-pay
Exec-level relationship building by translating capacity decisions into P&L/ARR impact