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Ashwani Sharma

Director-level Customer Success & GTM leader specializing in Cloud, AI, and Enterprise SaaS

GoogleKeller Graduate School of ManagementSunnyvale, CA30 Years ExperienceDirector LevelWorks Remote

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About

Commercial/GTN leader with GCP experience managing multi-year, multi-megawatt AI/GPU infrastructure commitments, owning segment P&L and governance for take-or-pay/reserved capacity. Drove a major client partnership scaling ARR from $50M to $100M in 18 months by aligning Product/Engineering, GTM, and infra teams and building flexible, margin-protective commercial structures. Known for speeding hyperscaler procurement/security reviews (FedRAMP/SOC2, IAM, data residency) and operationalizing multi-region delivery with landing zones and IaC.

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Key Strengths

  • Scaled ARR from $50M to $100M in first 18 months of a 5-year commitment
  • Structures multi-year GPU/capacity deals beyond credits into value-driven frameworks
  • P&L ownership with margin-protective incentives (volume discounts, milestone credits)
  • Builds governance to manage consumption vs commitment gaps for reserved capacity/take-or-pay
  • Exec-level relationship building by translating capacity decisions into P&L/ARR impact
  • Accelerates procurement/security cycles (reported 30% faster) via pre-approved security architecture packages
  • Aligns multi-region delivery with feasibility reviews, capacity reservation gating, and operational landing zones using IaC
  • Applies FinOps practices (tagging/monitoring) to manage multi-year spend and underutilization risk

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Experience

CUSTOMER EXPERIENCE (CX)/GOOGLE CLOUD CONSULTING LEAD (North America)Google · Aug 2022 – Present
CUSTOMER SUCCESS EXECUTIVE (Americas & APJC)Cisco · Nov 2019 – Jul 2022
GENERAL MANAGER / DIRECTOR, SALES & BUSINESS DEVELOPMENT (Americas Region)Tata Communications · Sep 2014 – Nov 2019
General Manager/Executive DirectorAvion Systems · Oct 2012 – Aug 2014contract
V.P., Strategy, Engineering & OperationsGCI Communication Corp. · Mar 2012 – Oct 2012
General Manager/Executive DirectorAxis Teknologies, LLC · Feb 2011 – Feb 2012
General Manager/Executive DirectorTech Mahindra · Mar 2010 – Jan 2011contract
System EngineerNokia · Feb 1996 – Feb 2010
Project LeadNokia · Feb 1996 – Feb 2010
Regional Product LeadNokia · Feb 1996 – Feb 2010
Regional ManagerNokia · Jan 2002 – Feb 2010
Senior Manager for Service DeliveryNokia · Jan 2005 – Feb 2010
North America Regional Services Product ManagerNokia · Jan 2008 – Feb 2010

Education

Keller Graduate School of Managementmaster, International Business
Deenbandhu Chhotu Ram University of Science and Technologybachelor, Electronics and Telecommunication Engineering

Awards

  • M.B.A. awarded With Distinction

Languages

English

Certifications

Project Management Professional (PMP)Google Generative AI LeaderGoogle Cloud Digital LeaderCisco Customer Success Manager Specialist

Memberships

  • Cisco Engagement Advisory Board

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Connect with Ashwani

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Typically responds within 24 hours

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Ashwani SharmaDirector-level Customer Success & GTM leader specializing in Cloud, AI, and Enterprise SaaS