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Jon Cross - COO & Startup Advisor in Saratoga, CA

Jon Cross

Executive Operations & Product Leader specializing in Ads, customer experience, and go-to-market

GoogleNewcastle UniversitySaratoga, CA21 Years ExperienceExecutive Level

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About

COO of Greenopia (pre-seed, pre-revenue) who has built the company’s operational foundation over the past 18 months—supporting fundraising, SEC/crowdfunding setup, and coordinating app and self-serve business onboarding/assessment systems. Brings a metrics-driven operating approach (OKRs, balancing metrics/unit economics) and has advised other startups (e.g., sports betting) to refocus effort on the highest-value customer segments.

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Key Strengths

  • Built end-to-end operations for a pre-seed, pre-revenue startup over 18 months (COO)
  • Implemented lightweight operating cadence and transparency (weekly meetings, shared metrics, task tracking)
  • OKR-driven alignment and accountability across team members
  • Strong unit-economics mindset (balancing metrics; cost-to-onboard vs lifetime value)
  • Strategic prioritization via customer segmentation to focus limited resources on highest-value markets
  • Effective founder/executive mentoring using a coaching and probing-questions approach

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Experience

Director, Program Management, Google.org FellowGoogle.org · Jan 2022 – Jan 2023
Director of Product Operations, Google Technical ServicesGoogle · Jan 2017 – Jan 2022
Global Lead, Customer Experience & Product OperationsGoogle · Jan 2015 – Jan 2017
Global Sales Operations Manager, Large Customer SalesGoogle · Jan 2010 – Jan 2015
Senior Account ManagerGoogle · Jan 2004 – Jan 2010
Project ManagerLafferty Group
Client Services & Business Development ManagerStudychoice.Com
Project Management & Marketing SupportKingston University
Recruitment Start-Up, Business Development & MarketingRadnall Global
Research Analyst in A Market Intelligence ConsultancyFrost & Sullivan

Education

Newcastle Universitybachelor, Business Management

Languages

English

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Connect with Jon

Jon already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

Recommended

Already have an account?

Hire with Reval

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Post a Role90-day money-back guarantee
Jon CrossExecutive Operations & Product Leader specializing in Ads, customer experience, and go-to-market