AboutOperations/executive-support leader with Chief of Staff compensation expectations who routinely managed multiple cross-functional initiatives, including large customer conferences and strategic customer escalations. Created scalable digital onboarding (rewrote customer comms, built self-serve implementation materials and product onboarding videos) that eliminated workflow bottlenecks and increased customer adoption by a few hundred percent while keeping executives aligned through concise status updates.
ExperienceDeputy Chief of Staff; Security Compliance Program Manager SAP
Senior Program Manager SAP
Senior Project Manager SAP
Senior Technical Writer SAP
Editorial Director Edelman
Editor-in-Chief American Red Cross
Manager, Editorial Services ApotheCom Associates LLC
Executive Director and Publisher Journal of Orthopaedic & Sports Physical Therapy, Inc.
EducationWest Chester University master, English/Writing
The University of Iowa bachelor, English
Key StrengthsRapid reprioritization and pivoting across multiple concurrent initiatives Proactive executive communication to maintain alignment (concise updates) Built scalable digital onboarding/implementation resources that removed bottlenecks Improved customer implementation and adoption by a few hundred percent Strong cross-functional collaboration and delegation to meet deadlines High discretion and confidentiality handling as a trusted executive partner Structured, direct communication style tailored to senior leaders (top-3 priorities) Reference HighlightsStrongly Recommended
creative leader brings sense of order to teams curious and proactive learner does thorough homework/research extensive internal network and access across the company open-minded improves team productivity calm and self-assured under pressure uses humor to defuse pressure genuinely interested in people empathetic and generous communicator open and transparent communication style productive interactions with executives and peers creates a safe and productive environment knowledgeable and professional successful project implementations Exceptional communication skills Strong cross-functional bridge between customers and engineering Understands C-level business requirements Seamlessly communicates to both executive and technical audiences Effective prioritization under release constraints Handles multiple priorities simultaneously Improves product development efficiency via customer relationships Instrumental in customer satisfaction High performance in Chief of Staff-type role Facilitates compliance adherence for customers engages quickly with teams and individuals works with minimal direction effective in global, cross-functional environments simplifies and organizes disparate processes and functions strong at creating standardized approaches drives efficiencies through streamlining strong at improving operational efficiency able to drive and manage multiple strategic projects improved customer satisfaction and reduced response times (via centralized platform) handles pressure well and meets deadlines brings ideas and solutions amid ambiguity prioritizes based on highest impact professional, direct, friendly communication style well-suited for high-visibility Chief of Staff role Discover more candidates like Christina Search across thousands of pre-screened, high-quality, high-intent candidates on Reval.
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