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Elenor Castillo

Senior Scientific Customer Success & Technical Account Manager in Biopharma SaaS

GenedataUC Davis18 Years ExperienceSenior LevelWorks On-Site

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Experience

Scientific/Technical Account ManagerGenedata · Dec 2022 – Nov 2025
Sr. ScientistTierra Biosciences · Mar 2022 – Dec 2022
Scientist & Associate ScientistSutro Biopharma · Sep 2014 – Mar 2022
Executive AssistantVarious Companies · Jan 1990 – Jan 2005

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Education

UC Davisdoctorate, Plant Biology (Designated Emphasis in Biotechnology) (2015)
Mills Collegebachelor, Biological Sciences (2008)

Skills

Requirements GatheringREST APIsPostmanSQLData ValidationTroubleshootingJiraRoot Cause AnalysisProject ManagementWorkflow AutomationCustomer SuccessSolutions ManagementTechnical Account ManagementEnterprise SaaSSaaS Implementations

Languages

English

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Elenor already has a relationship with Reval, so a warm intro from us gets a much better response than cold outreach.

Typically responds within 24 hours

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Elenor CastilloSenior Scientific Customer Success & Technical Account Manager in Biopharma SaaS