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Ghasssan Essaadi
Senior Customer Service & Sales Professional specializing in call centers, auto finance, and claims
IA American WarrantyUniversity of Texas at DallasAddison, TX16 Years ExperienceSenior Level
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Experience
Sr. Customer Service & AdjusterIA American Warranty · Mar 2024 – Apr 2025
Sr. Inside Sales RepresentativeGenpact · May 2021 – Feb 2024
Sr. Inside Sales RepresentativeFacebook · May 2021 – Feb 2024
Finance ManagerToyota of Grapevine · Apr 2017 – May 2021
Credit Risk OfficerBank of Abu Dhabi · Feb 2014 – Apr 2017
Customer Service SpecialistBank of Abu Dhabi · Jun 2009 – Feb 2014
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Education
University of Texas at Dallasbachelor, Business Administration (Minor: International Business)
Skills
Customer ServiceSalesNegotiationTrainingCommunicationRegulatory ComplianceInside SalesCall Center OperationsCustomer Complaint ResolutionDe-escalationClaims AdjudicationClaims EvaluationWarranty Contract AdministrationRepair EstimatingVehicle Mechanical Claims
Languages
English
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