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Heather Cohen
Director-level HR Leader specializing in M&A integration, performance management, and HRIS
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About
HR/people leader with experience partnering directly with firm partners and C-suite leaders to drive culture and retention initiatives, including launching a Partner Connectivity Program to rebuild community during/after remote-pandemic work. Strong in people analytics (Workday/Aderant) and executive dashboards, and experienced handling complex employee relations cases and accommodations in collaboration with in-house counsel.
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Key Strengths
- Built and scaled a Partner Connectivity Program across a large office/service line to improve communication, culture, and retention
- Influenced senior leaders (National Service Line Leader, Managing Partner, COO) to approve and support organizational initiatives
- Created executive-ready monthly turnover/hiring dashboards and drilled down by service line, office, gender, level, and market segment
- Uses systems thinking to diagnose turnover drivers (burnout, leverage models, deadlines, leader expectations) and propose multi-pronged interventions
- Coached leaders through sensitive performance/behavior issues while protecting employee anonymity and improving team dynamics
- Handled high-stakes employee relations involving PTSD accommodations in partnership with Managing Partner and in-house General Counsel
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