James Plagianis

“COO/CFO and startup co-founder (Gratia, Inc.) who has built operational infrastructure end-to-end across finance, contracts, resourcing, and talent management. Has scaled multiple early-stage businesses (<$20M revenue) and supported outcomes including a sale to a private equity-backed strategic buyer, with a pragmatic approach centered on clear processes, stakeholder alignment, and leveraging tools like QuickBooks, Bill.com, HubSpot, and Salesforce.”

“Engineering leader/player-coach who built and validated a preference-based recommendation engine using clustering, including generating test data to evaluate how clusters evolve over time. Has SRE/DevOps experience and has owned production incidents end-to-end (logging-driven RCA and refactoring patterns that failed at large data scale). Emphasizes quality and platform stability via unit, integration, and load testing, and has managed performance via regular 1:1s and PIPs.”