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JO
Joseph O'Connell
Director-level customer success leader specializing in enterprise SaaS and public sector clients
SpareNortheastern UniversityWest Roxbury, MA21 Years ExperienceDirector Level
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Experience
Partner Success ManagerSpare · Jun 2025 – Present
Director of Customer SuccessSchiedt & Bachmann · Jun 2023 – Jun 2025
Customer Success ManagerNew Relic · Dec 2022 – May 2023
Project ManagerOpenGov · Sep 2019 – Dec 2022
Sr. Client Success ManagerVee24 · Nov 2018 – Sep 2019
Client Services ManagerPublic Consulting Group · Dec 2009 – Nov 2018
Business Development ConsultantWorld Challenge · Feb 2009 – Dec 2009freelance
Customized Tour ConsultantEF Education First · Jan 2005 – Aug 2008
InternEuropean Parliament · Jan 2004 – Apr 2004internship
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Education
Northeastern Universitybachelor, International Affairs (2004)
Awards
Skills
Languages
English
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