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Kevin Howren

Executive Technology Leader (CTO) specializing in SaaS scale, cloud modernization, and AI

NPactBaylor UniversityHouston, TX18 Years ExperienceExecutive LevelWorks On-Site

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About

CTO-level leader who drove a major post-buyout transformation at NPact—modernizing engineering (CI/CD, QA, observability), moving products toward SaaS/cloud, and scaling the org from ~20 to ~70 while maintaining 97% retention. Uses instrumentation and workflow analytics (including Atlassian-derived data) to improve delivery, citing an ~80% reduction in feature/bug churn through better scoping and requirements. Comfortable with board-level ROI decisions and customer/fundraising conversations, translating technical tradeoffs into clear business outcomes.

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Key Strengths

  • Led post-buyout transformation as CTO, shifting consultancy-built products toward SaaS/cloud with modern engineering practices
  • Data-driven process improvement using telemetry/observability and Atlassian-derived metrics
  • Reduced feature/bug churn by ~80% by improving Product–Engineering scoping and requirements
  • Scaled engineering org from ~20 to ~70, hiring/promoting managers and directors
  • Achieved 97% retention during rapid growth and significant organizational change
  • Strong change-management pacing and culture building through active listening and team ownership
  • Executive-level technical leadership: unblocked multi-region cloud issue by applying prior experience without taking over execution
  • Board/CEO influence via clear ROI analysis; prevented low-ROI AWS-to-Azure migration and redirected funds to higher-impact work
  • Experienced remote leadership (15+ years), fostering accountability via in-person touchpoints and psychological safety ('freedom to fail')

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Experience

Chief Technology OfficerNPact · Jan 2021 – Present
Head of Client TechnologiesBBC Systems · Jan 2016 – Jan 2021
Chief Technology OfficerProjectLD · Jan 2008 – Jan 2016
Software Engineering LeadCertified.com

Education

Baylor Universitybachelor, Engineering

Awards

  • National recognition for technological and educational contributions to the healthcare and special needs communities (featured on NBC’s Today Show)
  • 3 U.S. patents for software development technologies and content encoding

Languages

English

Publications

3 publications

Software development technologiesMedia/content encoding

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Kevin HowrenExecutive Technology Leader (CTO) specializing in SaaS scale, cloud modernization, and AI