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Scott Heck
Executive Security Leader specializing in global risk, aviation security, and crisis management
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About
Operations and transformation leader who ran UPS Security through a major McKinsey-led restructuring, implementing a shared-services/territory-based "Patch of Land" model. Built task/time-based staffing models that enabled a 1K+ headcount reduction and $70M+ in recurring savings, earning the first UPS CEO Change Maker Award. Also mentors emerging leaders with simple, scalable operating rhythms (cadence meetings, decision frameworks, goal tracking).
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Key Strengths
- Led global security function through UPS restructuring with McKinsey
- Implemented shared services model reducing 1K+ positions and saving $70M+ recurring expense
- Designed and implemented territory-based "Patch of Land" operating model across multiple business units
- Built staffing models based on task inventory and time-to-complete analysis
- Developed cross-functional capability by expanding security coverage across business units
- Practical executive mentoring focused on priorities, focused meetings, and progress tracking
- Change leadership recognized with UPS CEO Change Maker Award (first awarded)
Reference Highlights
- Masterful at developing and implementing strategic vision
- Transformed security operations
- Drove significant process improvement and efficiency
- Strong focus on core security priorities
- Developed holistic, centralized risk assessment approach
- Effective communicator with C-suite leadership
- Clearly articulated challenges, needs, and business cases
- Built support for enhancements to people, processes, and technology
- Identified and developed future leaders
- Led with a startup mindset of innovation and experimentation
- Agile and resilient
- Constructive dissatisfaction
- Strong bias toward taking action
- man of his word
- excellent at assessing and improving systems/processes
- transformed the Security department
- streamlined processes
- reduced costs
- enhanced productivity
- effective global leader
- implemented shared services to improve effectiveness
- helped recruit and retain talent
- led major regulatory compliance initiatives
- expanded scope of Security department responsibilities
- provided strategic guidance during COVID-19
- led incident response team effectively
- kept operations running during crisis
- kept employees safe
- enabled delivery of critical items (including vaccines)
- amazing people leader
- builds meaningful personal bonds with team
- motivates high performance and discretionary effort
- strong at developing talent
- left a prepared leadership team upon retirement
- trusted advisor to CEO and C-level leaders
- strong relationships with US federal government and community leaders
- deep knowledge of running a successful business
- wonderful person
- would be a huge asset to a fast-growing company
- exceptional at assessing and improving systems and processes
- identifies root causes and establishes clear actions
- organizes and leads execution effectively
- balances customer needs, people considerations, and cost constraints
- successful global team transformation
- strengthened function’s footprint within the organization
- sets an example for other functions to follow
- provides impactful strategic guidance across programs/projects
- led a sustained screening program that changed how the organization operated
- drives long-term program evolution and success
- effectively positions priorities to senior leadership to achieve mission
- uses regular checkpoints to set team up for success
- strong mentor who matches people’s skills to roles
- Exemplary leader
- Strong communicator
- Moral courage to make difficult decisions
- Able to articulate complex security strategy to varied audiences
- Provided a clear 'North Star' vision during transformation
- Aligned processes and workstreams across functions and business units
- Drove significant cost savings via >50% headcount reduction in his function
- High integrity and trustworthiness
- Builds motivated teams that remove obstacles and achieve difficult goals
- Strong at developing others through mentoring
- Effective succession planning
- Focus on talent retention and placing the right people in decision-making roles
Scott's references speak for themselves. Let us connect you.
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