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Sumaya Shakir - VP, Head of Technology, Platform, App & Data

Sumaya Shakir

Executive Technology Leader specializing in SaaS platforms, data ecosystems, and product engineering

DogtopiaSanta Clara University24 Years ExperienceExecutive LevelWorks On-Site

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About

Technology leader who drove end-to-end modernization at Dogtopia—building a proprietary SaaS POS/CRM and operations platform plus an AI-powered customer app—using OKR-driven roadmaps and Agile/DevOps delivery. Previously at GE, led a cloud-native AWS data fabric re-architecture with strong security/governance (RBAC, classification, encryption, lineage, virtualization), cutting processing time 60%+ and enabling AI workloads tied to $400M in business value.

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Key Strengths

  • Built and executed a 2-year technology roadmap tied to OKRs and business KPIs
  • Modernized franchise technology by building proprietary SaaS platforms (POS/CRM + operations platform) and launching an AI-powered customer app
  • Scaled engineering org maturity by implementing Agile/Lean operating cadence and accountability (planning, standups, grooming, retros)
  • Secured additional budget by making a business case for QA investment; optimized costs via offshore QA vendor partnership
  • Led major enterprise data platform re-architecture to modular API-driven, cloud-native AWS data fabric with RBAC, lineage, and virtualization
  • Improved data processing time by 60%+ and accelerated analytics delivery from weeks to hours
  • Delivered architecture that enabled AI/predictive analytics and cited $400M in business value
  • Handled executive-level demands while staying hands-on; delegated effectively during incidents (e.g., payment gateway downtime) while preparing board materials

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Experience

VP, Head of Technology, Platform, App & DataDogtopia · Jan 2023 – Present
Head of Data & IntegrationsGE Digital · Jan 2020 – Jan 2022
VP, Enterprise IT & Applications StrategyGlobalLogic (Hitachi) · Jan 2019 – Jan 2020
Chief Information OfficerMilestone Technologies · Jan 2017 – Jan 2019
Senior Group IT Program DirectorAmtrak · Jan 2015 – Jan 2017
Senior Director, Digital PortfolioGannett Digital · Jan 2014 – Jan 2015
Director, Marketing & Sales IT StrategyHewlett Packard · Jan 2009 – Jan 2014
Senior IT Operations ManagerPayPal · Jan 2006 – Jan 2009
Sr. Enterprise Portfolio IT ManagerHewlett Packard · Jan 2002 – Jan 2006

Education

Santa Clara Universitymaster, Executive MBA
San José State Universitymaster, Computer Engineering

Awards

  • CEO Award for Enterprise Impact
  • CEO Award for Excellence (Gannett/USA Today App re-launch)

Languages

English

Certifications

SAFe AgilistLean Six Sigma Master Black BeltITIL Foundations v3

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Sumaya ShakirExecutive Technology Leader specializing in SaaS platforms, data ecosystems, and product engineering