Executive Strategic Operations Leader specializing in business transformation and process optimization
Berkeley, CaliforniaSenior Business Manager/Deputy of Operations19 years experienceExecutiveGovernmentManagement ConsultingTechnology
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About
Program/operations leader with Booz Allen Hamilton experience turning around a near-canceled Millennium Challenge Account Indonesia procurement-training contract by implementing train-the-trainer, mentorship, and KPI/dashboard-driven execution. Currently supports the CFO organization at Berkeley Lab, translating high-level strategy into people/process/technology/governance plans with an executive operating cadence.
Experience
Senior Business Manager/Deputy of OperationsLawrence Berkeley National Laboratory
Lead Associate (Operations/Strategy Manager Equivalent)Booz Allen Hamilton
Operations ConsultantFutures Group International, LLC
Finance and Pricing ManagerMacy's Central
Education
University of South Carolinamaster, Business Administration (2007)
Georgia State Universitybachelor, Journalism (2001)
Key Strengths
Turned around a failing government-client contract at Booz Allen Hamilton (client considering stop-work) into a successful close
Built measurable training outcomes using attendee testing plus post-training surveys and adoption/usage tracking beyond the classroom
Creates structured operating plans from vague goals using a people/process/technology/governance model (OCFO strategic plan at Berkeley Lab)
Establishes executive operating rhythm with weekly exec updates and KPI dashboards
Acts as cross-functional force multiplier across trainers, content developers, data analysts, and finance; served as central POC to coordinate changes and re-baseline metrics
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